Lincoln bulletin TSB 25-2345
What it saysSome of the vehicles listed in the Model statement above may exhibit an instrument panel upper section speaker grille that is lifted, warped, or not seated flush with the instrument panel. NHTSA’s full summary ↓
Lincoln filed this with NHTSA as a service bulletin dated Jul 25, 2025, received Jul 30, 2025, about the structure. It names 6 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome of the vehicles listed in the Model statement above may exhibit an instrument panel upper section speaker grille that is lifted, warped, or not seated flush with the instrument panel. This may be due to upper section speaker grille clips that are not seating.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2345 | Service bulletin | Jul 25, 2025 | 11020989 | PDF, 227 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W717977-S300 | Speaker Trim Clip | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252345A | 2019-2024 Navigator: Replace The Clips On The Instrument Panel Speaker Grille (Do… | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Lincoln’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2024 Navigator →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 194 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The rear portion of the moonroof on the vehicle, spontaneous imploded while sitting in the parking area in the middle of the night we have video evidence to prove that nothing happened to the vehicle during the night, and it also appears that the moonroof imploded from the inside as it expanded towards the outside of the body
2022 Lincoln Navigator · Structure · filed with NHTSA May 23, 2026 · ODI 11739703
My son was getting into the front passenger door after school today and went he stepped up on the auto running boards it closed on his foot crushing his foot in between the vehicle and running board. The running board would not release.
2023 Lincoln Navigator · Structure · filed with NHTSA Sep 22, 2026 · ODI 11766178
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group17 other manufacturer communications filed against the Lincoln Navigator under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lincoln list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55229 | Service bulletin | Oct 8, 2026 | Some 2025-2027 Navigator vehicles equipped with a second row floor console may experience a sliding cover over the cup holders that has beco… |
| SSM 55107 | Service bulletin | Aug 20, 2026 | Some 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boa… |
| 26B11 | Other | Jun 5, 2026 | Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation |
| TSB 26-2178 | Service bulletin | Apr 17, 2026 | Some of the vehicles listed in the Model statement above may exhibit one or both sides of the front bumper lower cover becoming detached. Th… |
| TSB 26-2154 | Service bulletin | Apr 9, 2026 | Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by t… |
| BCM-26.230.0 | Over-the-air update | Apr 2, 2026 | Quality improvements include: -Addresses instances where the rear right hand door may fail to unlock when using the passive entry feature |
| TSB 26-2110 | Service bulletin | Mar 16, 2026 | Some of the vehicles listed in the Model statement above may exhibit a sharp-angled contour at the bottom rear edge of the front door(s). Th… |
| SSM 54602 | Service bulletin | Feb 24, 2026 | Some 2025 Expedition/Navigator vehicles built on or before 27-Jun-2025 may exhibit a condition where the door upper moulding(s) on any of th… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lincoln TSB 25-2345 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2345 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2345 cover?
The manufacturer filed it against 6 model years: 2024 Lincoln Navigator, 2023 Lincoln Navigator, 2022 Lincoln Navigator, 2021 Lincoln Navigator, 2020 Lincoln Navigator, 2019 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.