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Manufacturer communication · Over-the-air update

Lincoln over-the-air update 25-OTA PT-24.11.0 NAUTILUS

What it says"Quality improvements include: -Addresses a loss of communication between the Hybrid Powertrain Control Module and the ABS module that may set a false Diagnostic Trouble Code which causes the regenerative braking to be… NHTSA’s full summary ↓

Lincoln filed this with NHTSA as an over-the-air update dated May 7, 2025, received Jun 4, 2025, about the power train — 1 document under this number: 25-PT-24.11.0 Nautilus. It names 2 model years (2024–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"Quality improvements include: -Addresses a loss of communication between the Hybrid Powertrain Control Module and the ABS module that may set a false Diagnostic Trouble Code which causes the regenerative braking to be disabled and a check engine light to appear"

Manufacturer campaign id 25-OTA PT-24.11.0 NAUTILUS Kind Over-the-air update Manufacturer date May 7, 2025 Received by NHTSA Jun 4, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-PT-24.11.0 NautilusOver-the-air updateMay 7, 202511019036PDF, 20 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lincoln files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 67 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

22 other manufacturer communications filed against the Lincoln Nautilus under the same component group (power train), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
TSB 26-2341 v3Service bulletinOct 29, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
SSM 55212Service bulletinSep 29, 2026Some 2024-2026 Nautilus vehicles may exhibit a shudder/chatter/vibration from the rear drive unit (RDU) during low-speed turns. Workshop Man…
TSB 26-2341 v2Service bulletinSep 17, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2341Service bulletinJul 23, 2026This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W52…
TSB 26-2328Service bulletinJul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu…
SSM 54924Service bulletinJun 12, 2026Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnos…
TSB 26-2270Service bulletinJun 3, 2026This bulletin supersedes 26-2140. Reason for update: update the Parts list to correct the part description of the part number JM5Z-7N473-C…
TSB 26-2194Service bulletinApr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln 25-OTA PT-24.11.0 NAUTILUS a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25-OTA PT-24.11.0 NAUTILUS repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 25-OTA PT-24.11.0 NAUTILUS cover?

The manufacturer filed it against 2 model years: 2025 Lincoln Nautilus, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.