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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0018-24 REV1

What it saysSome 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the glove box becomes loose/detached from… NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Jun 7, 2024, received Jul 23, 2024, about the structure — 2 documents under this number: L-SB-0018-24 Rev1 (2 filings). It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condition is more prevalent in warmer/rough terrain regions due to inadequate retention of the garnish clips.

Manufacturer campaign id L-SB-0018-24 REV1 Kind Service bulletin Manufacturer date Jun 7, 2024 Received by NHTSA Jul 23, 2024 Components Structure

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0018-24 Rev1Service bulletinJun 7, 202411005085PDF
L-SB-0018-24 Rev1Service bulletinJun 7, 202411005027PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
55475-0E150—1
77169-06060Fuel Pump O-Ring1eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
BD2406Repair the No. 2 Instrument Cluster Finish Panel Garnish1 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 RX →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 127 complaints with NHTSA since 2015. 8 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This 2023 Lexus RX350H and several others vehicles of the same model and year and the 2024 year model have made sporadic roof popping noises that appear to be causes from heat expansion and/or flexion of the vehicle. I have taken this vehicle in a total of seven (7) times to two different Lexus dealerships.

2023 Lexus RX · Structure · filed with NHTSA Jul 8, 2024 · ODI 11600246

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

12 other manufacturer communications filed against the Lexus RX under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0030-24 REV2Service bulletinDec 15, 2025Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro…
23LD01Service campaignDec 5, 202523LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODE…
L-SB-0017-19 REV1Service bulletinFeb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under t…
L-SB-0039-24Service bulletinOct 18, 2024Some 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise…
L-SB-0030-24 REV1Service bulletinJul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro…
L-SB-0030-24Service bulletinJun 21, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the pr…
L-SB-0024-24Service bulletinApr 19, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or…
L-SB-0023-24Service bulletinApr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0018-24 REV1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0018-24 REV1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0018-24 REV1 cover?

The manufacturer filed it against 2 model years: 2024 Lexus RX, 2023 Lexus RX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.