Lexus bulletin L-SB-0011-24
What it saysTSB: Some 2022 ? 2024 model year LC 500 Convertible vehicles may exhibit sunlight penetrating through a gap on the passenger side at the A-pillar and soft top joint. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Mar 7, 2024, received Apr 15, 2024, about the structure. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Some 2022 ? 2024 model year LC 500 Convertible vehicles may exhibit sunlight penetrating through a gap on the passenger side at the A-pillar and soft top joint.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0011-24 | Service bulletin | Mar 7, 2024 | 10253228 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 3 complaints with NHTSA since 2015. 2 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Lexus LC500. The contact stated that the convertible top was leaking. While driving at approximately 70 MPH in the rain, water started to enter the vehicle. The contact stated that the passenger used paper towels and clothing to capture the water. There were no warning lights illuminated.
2024 Lexus LC · Structure · filed with NHTSA Dec 21, 2023 · ODI 11561284
Good day gentlemen: this report is concerning a known, ongoing and potentially dangerous problem with Lexus lc500 cars from 2018 up to and including 2025 coupes and convertibles. The problem concerns the door handles/actuators. Apparently water seems to be the culprit.
2024 Lexus LC · Structure · filed with NHTSA Aug 6, 2025 · ODI 11678935
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group9 other manufacturer communications filed against the Lexus LC under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0030-24 REV2 | Service bulletin | Dec 15, 2025 | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0017-19 REV1 | Service bulletin | Feb 7, 2025 | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under t… |
| L-SB-0030-24 REV1 | Service bulletin | Jul 29, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0030-24 | Service bulletin | Jun 21, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the pr… |
| L-SB-0024-24 | Service bulletin | Apr 19, 2024 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or… |
| L-SB-0023-24 | Service bulletin | Apr 19, 2024 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust… |
| L-SB-0022-24 | Service bulletin | Apr 19, 2024 | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If t… |
| L-SB-0021-24 | Service bulletin | Apr 19, 2024 | Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material pro… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0011-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0011-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0011-24 cover?
The manufacturer filed it against 3 model years: 2024 Lexus LC, 2023 Lexus LC, 2022 Lexus LC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.