Lexus bulletin 19LE05 - Dealer
Lexus filed this with NHTSA as a service bulletin dated Dec 1, 2022, received Dec 2, 2019, about the equipment — 5 documents under this number: 19LE05 Dealer Pa, 19LE05_Dealer Pa. It names 25 model years (2016–2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 19LE05 Dealer Pa | Service bulletin | Dec 1, 2022 | 10230350 | not yet checked |
| 19LE05 - Dealer | Service bulletin | Feb 5, 2020 | 10172821 | not yet checked |
| 19LE05 - Dealer | Service bulletin | Dec 10, 2019 | 10170747 | not yet checked |
| 19LE05_Dealer Pa | Service bulletin | Nov 13, 2019 | 10169323 | not yet checked |
| 19LE05 - Dealer | Service bulletin | Oct 17, 2019 | 10168533 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 Lexus IS 250; 2017 Lexus IS 250.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus 19LE05 - Dealer a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 19LE05 - Dealer repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 19LE05 - Dealer cover?
The manufacturer filed it against 25 model years: 2017 Lexus CT, 2016 Lexus CT, 2017 Lexus ES, 2016 Lexus ES, 2017 Lexus GS, 2016 Lexus GS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.