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Manufacturer communication · Service bulletin

Lexus bulletin 19LE05

What it saysDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety… NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Dec 1, 2022, received Dec 2, 2019, about the equipment — 5 documents under this number: 19LE05 Dealer Pa, 19LE05 - Dealer (3 filings), 19LE05_Dealer Pa. It names 25 model years (2016–2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

Kind Service bulletin Manufacturer date Dec 1, 2022 Received by NHTSA Dec 2, 2019 Components Equipment, Electrical System, Air Bags First dated Oct 17, 2019

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
19LE05 Dealer PaService bulletinDec 1, 202210230350not found
19LE05 - DealerService bulletinFeb 5, 202010172821not found
19LE05 - DealerService bulletinDec 10, 201910170747not found
19LE05_Dealer PaService bulletinNov 13, 201910169323not found
19LE05 - DealerService bulletinOct 17, 201910168533not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the navigational system(global positioning system) for the 2017 CT →

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Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2016 Lexus IS 250; 2017 Lexus IS 250.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 23 model years this bulletin names have filed 436 complaints with NHTSA since 2015. 62 of them name Electrical System, Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t…

2017 Lexus NX · Electrical System · filed with NHTSA Feb 6, 2024 · ODI 11570240

As I was traveling eastbound going 55MPH, a car pulled out in front of me from a parking lot and hit my car in the front passenger side. The impact caused my car to go over both eastbound lanes, the median, both westbound lanes, down a hill, and headfirst into a fence. All passenger side airbags deployed, but my driver airbag did not.

2016 Lexus NX · Air Bags · filed with NHTSA Sep 21, 2022 · ODI 11485601

I am writing to demand a recall for a widespread and well-documented defect involving the sunroof drain lines in the Lexus GX460. Owners across multiple model years report that these drains frequently clog, disconnect, or deteriorate, resulting in severe water intrusion into the cabin. This defect is more than an inconvenience.

2018 Lexus GX · Air Bags · filed with NHTSA Sep 25, 2025 · ODI 11689659

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

17 other manufacturer communications filed against these Lexus models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0069-23Service bulletinDec 21, 2024TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p…
L-SB-0019-23 RevService bulletinDec 21, 2024TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho…
L-TT-0329-24Service bulletinMar 13, 2024TT: After the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations. Please refer to the…
23LE05 NX450H+ MService bulletinMar 1, 2024TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN…
23LE05 NX350h MGService bulletinMar 1, 2024TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA…
LSB005722Service bulletinFeb 20, 2024TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB fl…
LSB000722Service bulletinFeb 13, 2024TSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia…
L-SB-0003-24Service bulletinFeb 1, 2024TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to mini…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus 19LE05 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 19LE05 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does 19LE05 cover?

The manufacturer filed it against 25 model years: 2017 Lexus CT, 2016 Lexus CT, 2017 Lexus ES, 2016 Lexus ES, 2017 Lexus GS, 2016 Lexus GS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.