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Manufacturer communication · Service bulletin

Kia bulletin TSB_ELE325

What it saysThis bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2021-2023MY Seltos (SP2) vehicles equipped with a 7 in. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Dec 21, 2023, received Jan 6, 2024, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: CLUSTER UPGRADE FOR INTERMITTENT DISPLAY RESTARTING - This bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2021-2023MY Seltos (SP2) vehicles equipped with a 7 in. TFT display instrument cluster, produced from November 20, 2019 through March 2, 2023. The affected vehicles may exhibit the instrument cluster intermittently restarting after entering a destination into the navigation and starting route guidance. When the route guidance is cancelled, this concern is no longer present.

Kind Service bulletin Manufacturer date Dec 21, 2023 Received by NHTSA Jan 6, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE325Service bulletinDec 21, 202310248076not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the instrument cluster/panel for the 2023 Seltos →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 504 complaints with NHTSA since 2015. 73 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong.

2023 Kia Seltos · Electrical System · filed with NHTSA Aug 9, 2025 · ODI 11679495

My car horn won’t work consistently. Works sometimes and other times not at all. Please help and let me know if there’s a recall for the horns because there should be always been like this. Sincerely

2022 Kia Seltos · Electrical System · filed with NHTSA Nov 27, 2024 · ODI 11627808

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

24 other manufacturer communications filed against the Kia Seltos under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
PS813Service bulletinSep 4, 2026This Pitstop provides information related to the smart key fob programming procedure on certain 2027MY~ Seltos (SP3) vehicles.
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE382_R1Service bulletinOct 22, 2025TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT: This bulletin has been revised to include additional information. New/revised sections of…
WTY038Warranty extensionOct 21, 2025WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMEN (WTY038) - This bulletin has been revised to in…
SST082_R1Service bulletinSep 4, 2025This bulletin provides instructions to perform an engine vibration inspection using the Kia Diagnostic System (KDS) tablet on certain Kia en…
TSB_ELE382Service bulletinAug 19, 2025TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT - This bulletin provides information to upgrade the Integrated Body Control Unit (IBU) sof…
SA592Service bulletinJun 23, 2025TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OIL CHANGE REMINDER RESETOPERATION LOGIC (SA592) - This bulletin provides information to upgrade…
TSB_SST082Service bulletinApr 4, 2025TECHNICAL SERVICE BULLETIN: PISTON NOISE SENSING SYSTEM (PNSS) INSPECTION - This bulletin provides instructions to perform an engine vibrati…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_ELE325 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_ELE325 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_ELE325 cover?

The manufacturer filed it against 3 model years: 2023 Kia Seltos, 2022 Kia Seltos, 2021 Kia Seltos. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.