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Manufacturer communication · Service bulletin

Kia bulletin TSB_ELE300_R1

What it saysThis bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Sep 18, 2023, received Oct 1, 2023, about the electrical system. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Niro EV, P/HEV (SG2 EV, P/HEV) 14 Apr 2023 – 15 May 2023 “Niro EV, p/hev (SG2 EV, p/hev) april 14, 2023 to may 15, 2023”
2023MY EV6 (CV) 18 Apr 2023 – 13 May 2023 “Produced from April 18, 2023 through May 13, 2023”
EV6 (CV) 18 Apr 2023 – 13 May 2023 “EV6 (CV) April 18, 2023 to May 13, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MOOD LAMP OPERATION LOGIC IMPROVEMENT (SA536) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the interior Mood Lamp Module (MLM) system on some 2023MY Niro EV, P/HEV (SG2 P/HEV, EV) vehicles produced from April 14, 2023 through May 15, 2023 and 2023MY EV6 (CV) vehicles produced from April 18, 2023 through May 13, 2023, which may exhibit an inoperative mood lamp.

Kind Service bulletin Manufacturer date Sep 18, 2023 Received by NHTSA Oct 1, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE300_R1Service bulletinSep 18, 202310242580PDF, 831 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 203 complaints with NHTSA since 2015. 127 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Vehicle does not reliably handle the 12V battery well. Many times, I see it sitting at 12.8 VDC when driving the vehicle. On a ICE vehicle, the charging voltage is close to 14V when running/driving. On 3 separate occasions, when I tried to "start" the EV6, the 12V battery was too dead to allow the car to be started. Basically stranded.

2023 Kia EV6 · Electrical System · filed with NHTSA Apr 3, 2024 · ODI 11581040

Check electric vehicle system warning light indicator illuminates and car stops driving on highway! A/C and defrost won't work properly and when turned on causes the above warning light and malfunction. Car will not charge at "fast" charging stations and will leave you stranded on highway.

2023 Kia Niro · Electrical System · filed with NHTSA Jun 15, 2026 · ODI 11744166

Car was in garage and tried to start it. Would not start, although the dash lit up briefly and it showed the main EV battery was at 49%. Message then appeared on dash stating that 12 volt battery was discharged. Car then went completely dead electrically. No electrical power of any kind.

2023 Kia EV6 · Electrical System · filed with NHTSA Apr 2, 2024 · ODI 11580731

In depth: 2023 Kia EV6 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

55 other manufacturer communications filed against these Kia models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
PI2606OtherSep 4, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides information to upgrade the 12-volt battery…
PI2605OtherSep 2, 2026TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: BMU LOGIC IMPROVEMENT (PI2605) - This bulletin provides information regarding a Ba…
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
PI2603YService bulletinJul 8, 2026TECHNICAL SERVICE BULLETIN: BSA REPLACEMENT (PI2603Y) - This bulletin provides information related to the Technical Service Bulletin previou…
PI2603OtherJun 17, 2026TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: BMS BATTERY DIAGNOSTIC LOGIC IMPROVEMENT (PI2603) - This bulletin provides inform…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
WTY044Warranty extensionApr 23, 2026WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: ICCU INSPECTION/REPLACEMENT (WTY044) - This bulletin provides information associate…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_ELE300_R1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_ELE300_R1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_ELE300_R1 cover?

The manufacturer filed it against 2 model years: 2023 Kia EV6, 2023 Kia Niro. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Niro EV, P/HEV (SG2 EV, P/HEV): built 14 Apr 2023 – 15 May 2023; 2023MY EV6 (CV): built 18 Apr 2023 – 13 May 2023; EV6 (CV): built 18 Apr 2023 – 13 May 2023 — the build date is on the certification label in the driver’s door jamb.