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Manufacturer communication · Service bulletin

Kia bulletin TSB_ELE250_R2

What it saysDA 2.0V SOFTWARE UPDATE FOR WIRELESS APPLE CARPLAY FUNCTION (SA492) - This bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jul 13, 2023, received Aug 3, 2023, about the equipment. It names 3 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Carnival (KA4) 9 Apr 2021 – 30 Dec 2021 “Carnival (KA4) April 9, 2021 - December 30, 2021”
Niro PHEV (DE PHEV) 4 Jun 2021 – 31 Dec 2021 “Niro PHEV (DE PHEV) June 4, 2021 - December 31, 2021”
Seltos (SP2) 15 Jan 2021 – 24 Dec 2021 “Seltos (SP2) January 15, 2021 - December 24, 2021”
Niro Hybrid (DE HEV) 4 Jun 2021 – 31 Dec 2021 “Niro Hybrid (DE HEV) June 4, 2021 – December 31, 2021”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR WIRELESS APPLE CARPLAY FUNCTION (SA492) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the Display Audio 2.0V software for the wireless Apple CarPlay function on the 2022MY models listed below that may exhibit disconnection of wireless phone projection due to interference from wireless signals in certain areas.

Kind Service bulletin Manufacturer date Jul 13, 2023 Received by NHTSA Aug 3, 2023 Components Equipment, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE250_R2Service bulletinJul 13, 202310240316PDF, 854 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
96160-Q5660SP2_22MY.USA.D2V.001.001.210215—eBay Motors →

Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the software for the 2022 Carnival →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 287 complaints with NHTSA since 2015. 56 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns 2022 Kia Carnival LX. The contact stated that while driving at 55 MPH, the engine misfired, and the check engine warning light was illuminated. In addition, the vehicle would shudder when warming up. The vehicle was driven to local repair and diagnosed several times with the same failure, but not repaired.

2022 Kia Carnival · Electrical System · filed with NHTSA Mar 4, 2022 · ODI 11455242

Component or system that failed: High-Voltage Electrical System / High-Voltage Battery Safety Plug Assembly (specifically covered under Recall SC314 / NHTSA Campaign 24V-358). It is NOT wear and tear as falsely claimed by the dealer. The vehicle is available for inspection upon request at the owner's residence.

2022 Kia Niro · Electrical System · filed with NHTSA Jul 24, 2026 · ODI 11752715

My car horn won’t work consistently. Works sometimes and other times not at all. Please help and let me know if there’s a recall for the horns because there should be always been like this. Sincerely

2022 Kia Seltos · Electrical System · filed with NHTSA Nov 27, 2024 · ODI 11627808

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

4 other manufacturer communications filed against these Kia models under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
TSB_ELE320Service bulletinDec 7, 2023TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to updat…
TSB_ELE317Service bulletinNov 27, 2023TECHNICAL SERVICE BULLETIN AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) This bulletin provides information to update the software o…
TSB_ELE303_R1Service bulletinSep 28, 2023This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles…
TSB_ELE303Service bulletinAug 31, 2023TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_ELE250_R2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_ELE250_R2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_ELE250_R2 cover?

The manufacturer filed it against 3 model years: 2022 Kia Carnival, 2022 Kia Niro, 2022 Kia Seltos. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Carnival (KA4): built 9 Apr 2021 – 30 Dec 2021; Niro PHEV (DE PHEV): built 4 Jun 2021 – 31 Dec 2021; Seltos (SP2): built 15 Jan 2021 – 24 Dec 2021 — the build date is on the certification label in the driver’s door jamb.