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Manufacturer communication · Service campaign

Kia service campaign SC313

What it saysVOLUNTARY SERVICE CAMPAIGN: STARTER SOLENOID POSITIVE (+) TERMINAL NUT RE-TIGHTENING (SC313) - This bulletin provides the procedure to re-tighten the starter solenoid positive (+) terminal nut on certain 2024MY… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service campaign dated Jun 13, 2024, received Jun 12, 2024, about the electrical system — 4 documents under this number: SC313_OWNR, SC313_TSB, SC313_QA, SC313_DP. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2024MY Telluride (ON) 8 Jan 2024 – 19 Feb 2024 “Produced from January 8, 2024 through February 19, 2024”
Telluride (ON) 8 Jan 2024 – 19 Feb 2024 “Telluride (ON) January 8, 2024 to February 19, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: STARTER SOLENOID POSITIVE (+) TERMINAL NUT RE-TIGHTENING (SC313) - This bulletin provides the procedure to re-tighten the starter solenoid positive (+) terminal nut on certain 2024MY Telluride (ON) vehicles produced from January 8, 2024 through February 19, 2024. The starter solenoid positive (+) terminal nut in the subject vehicles may not have been properly tightened to specifications during assembly.

Manufacturer campaign id SC313 Kind Service campaign Manufacturer date Jun 13, 2024 Received by NHTSA Jun 12, 2024 Components Electrical System First dated Jun 11, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC313_OWNRService campaignJun 13, 202411001589PDF, 75 KB
SC313_TSBService campaignJun 12, 202411001838PDF, 584 KB
SC313_QAService campaignJun 11, 202411001588PDF, 62 KB
SC313_DPService campaignJun 11, 202411001586PDF, 55 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
240A21R0Terminal Nut Re-Tightening0.8 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 227 complaints with NHTSA since 2015. 52 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning.

2024 Kia Telluride · Electrical System · filed with NHTSA Feb 26, 2024 · ODI 11574010

In depth: 2024 Kia Telluride electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against the Kia Telluride under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_ELE328_R1Service bulletinSep 16, 2026TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin has been revised…
SA652/SA653/SA658Over-the-air updateSep 16, 2026RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR RCM, UWB AND SBCM (SA652/SA653/SA658) - This Over-the-Air (OTA) software upd…
OTA_ELE431_432_434_NOTESOver-the-air updateAug 29, 2026RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR ROOF CONTROL MODULE (RCM), ULTRA-WIDEBAND (UWB) and SIDE BODY CONTROL MODULE (SBCM) - This…
SA658Service bulletinAug 21, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBCM SOFTWARE LOGIC IMPROVEMENT (SA658) - This bulletin provides information to upgrade the Side…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
SA652Service bulletinAug 6, 2026TECHNICAL SERVICE BULLETIN: ULTRA-WIDE BAND SENSOR SOFTWARE UPDATE (SA652) - This bulletin provides information to upgrade the Ultra-Wideban…
SA653Service bulletinAug 5, 2026TECHNICAL SERVICE BULLETIN: SUNROOF LOGIC IMPROVEMENT (SA653) - This bulletin provides information to upgrade the Roof Control Module ‘RCM’…
SA651Over-the-air updateJun 24, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DIGITAL KEY BATTERY: DISCHARGE LOGIC IMPROVEMENT (SA651) - This bulletin has been revised to inc…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC313 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC313 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC313 cover?

The manufacturer filed it against 1 model year: 2024 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024MY Telluride (ON): built 8 Jan 2024 – 19 Feb 2024; Telluride (ON): built 8 Jan 2024 – 19 Feb 2024 — the build date is on the certification label in the driver’s door jamb.