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Manufacturer communication · Service bulletin

Kia bulletin SA658

What it saysThis bulletin provides information to upgrade the Side Body Zone Control Module - Driver ‘SBCM_DRV’ and Side Body Zone Control Module - Assist ‘SBCM_AST’ systems software on certain 2027MY Telluride (LQ2a) and 2027MY… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Aug 21, 2026, received Sep 2, 2026, about the electrical system — 1 document under this number: TSB_ELE434. It names 1 model year (2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2027MY Telluride Hybrid (LQ2a HEV) 13 Mar 2025 – 27 Aug 2025 “Produced from March 13, 2025 through August 27, 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBCM SOFTWARE LOGIC IMPROVEMENT (SA658) - This bulletin provides information to upgrade the Side Body Zone Control Module - Driver ‘SBCM_DRV’ and Side Body Zone Control Module - Assist ‘SBCM_AST’ systems software on certain 2027MY Telluride (LQ2a) and 2027MY Telluride Hybrid (LQ2a HEV) vehicles produced from March 13, 2025 through August 27, 2025. Some of the affected vehicles may exhibit a popping noise from one or both outside sideview mirror(s) after the auto fold/unfold function is enabled and the vehicle is locked. This condition is caused by the SBCM sending an additional fold command after the mirrors have already completed the folding operation. This condition does not affect the ability of the mirror to fold or unfold.

Manufacturer campaign id SA658 Kind Service bulletin Manufacturer date Aug 21, 2026 Received by NHTSA Sep 2, 2026 Components Electrical System, Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE434Service bulletinAug 21, 202611036629PDF, 527 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
260A34R0Side Body Zone Control Module Software Logic Improvement0.5 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 29, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015. 7 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I just returned from a trip and I have 3 window chips from rocks on my windshield. I have been driving for over 40 years and only have had 2 chips on my previous vehicles. I'm concerned that if the factory windshield is not strong enough to withstand a rock (one which sounded like a bug) what happens in an accident?

2027 Kia Telluride · Visibility/Wiper · filed with NHTSA Oct 7, 2026 · ODI 11769524

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against the Kia Telluride under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_ELE328_R1Service bulletinSep 16, 2026TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin has been revised…
SA652/SA653/SA658Over-the-air updateSep 16, 2026RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR RCM, UWB AND SBCM (SA652/SA653/SA658) - This Over-the-Air (OTA) software upd…
OTA_ELE431_432_434_NOTESOver-the-air updateAug 29, 2026RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR ROOF CONTROL MODULE (RCM), ULTRA-WIDEBAND (UWB) and SIDE BODY CONTROL MODULE (SBCM) - This…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
SA652Service bulletinAug 6, 2026TECHNICAL SERVICE BULLETIN: ULTRA-WIDE BAND SENSOR SOFTWARE UPDATE (SA652) - This bulletin provides information to upgrade the Ultra-Wideban…
SA653Service bulletinAug 5, 2026TECHNICAL SERVICE BULLETIN: SUNROOF LOGIC IMPROVEMENT (SA653) - This bulletin provides information to upgrade the Roof Control Module ‘RCM’…
SA651Over-the-air updateJun 24, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DIGITAL KEY BATTERY: DISCHARGE LOGIC IMPROVEMENT (SA651) - This bulletin has been revised to inc…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA658 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA658 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SA658 cover?

The manufacturer filed it against 1 model year: 2027 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2027MY Telluride Hybrid (LQ2a HEV): built 13 Mar 2025 – 27 Aug 2025 — the build date is on the certification label in the driver’s door jamb.