Kia bulletin SC267Z
Kia filed this with NHTSA as a service bulletin dated Mar 5, 2026, received Oct 1, 2023, about the electrical system — 3 documents under this number: SC267Z_TSB_R2, SC267Z_TSB_R1, SC267Z_TSB. It names 4 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC267Z_TSB_R2 | Service bulletin | Mar 5, 2026 | 11029975 | not yet checked |
| SC267Z_TSB_R1 | Service bulletin | May 8, 2024 | 10254416 | not yet checked |
| SC267Z_TSB | Service bulletin | Sep 21, 2023 | 10242914 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SC267Z a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC267Z repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SC267Z cover?
The manufacturer filed it against 4 model years: 2019 Kia Soul, 2018 Kia Soul, 2017 Kia Soul, 2016 Kia Soul. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.