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Manufacturer communication · Service bulletin

Kia bulletin CA2510

Kia filed this with NHTSA as a service bulletin dated Nov 4, 2025, received Nov 1, 2025, about the electrical system — 2 documents under this number: TSB_ELE402. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul (SK3) vehicles produced from May 1, 2022 through July 19, 2024. The switch on the driver’s door may not operate the three passenger windows due to carbon buildup on the switch contact surfaces. The affected windows remain operable via the window switch located at each door. The driver window control on the main power window switch is also not affected.

Manufacturer campaign id CA2510 Kind Service bulletin Manufacturer date Nov 4, 2025 Received by NHTSA Nov 1, 2025 Components Electrical System, Visibility/Wiper First dated Nov 1, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE402Service bulletinNov 4, 202511025766not yet checked
TSB_ELE402Service bulletinNov 1, 202511024691not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia CA2510 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CA2510 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does CA2510 cover?

The manufacturer filed it against 3 model years: 2024 Kia Soul, 2023 Kia Soul, 2022 Kia Soul. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.