Kia bulletin SA623
What it saysThis bulletin provides information to inspect the steering MDPS connector on certain 2025MY Soul (SK3) vehicles produced on June 16, 2025, which may not have a fully engaged secondary lock on their MDPS connector… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jul 25, 2025, received Jul 31, 2025, about the electrical system — 1 document under this number: TSB_ELE395. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTECHNICAL SERVICE BULLETIN: SERVICE ACTION: MDPS CONNECTOR LOCKING INSERT INSPECTION (SA623) - This bulletin provides information to inspect the steering MDPS connector on certain 2025MY Soul (SK3) vehicles produced on June 16, 2025, which may not have a fully engaged secondary lock on their MDPS connector, although the connector remains secured by the primary connector locking mechanism.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_ELE395 | Service bulletin | Jul 25, 2025 | 11021118 | PDF, 559 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 12 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group32 other manufacturer communications filed against the Kia Soul under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_CLI049_R2 | Service bulletin | Aug 28, 2026 | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N… |
| TSB_ELE426 | Service bulletin | Aug 19, 2026 | TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system… |
| CA2605 | Service bulletin | Jul 29, 2026 | TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT (CA2605) - This bulletin provides information to replace the front view camera on… |
| TSB_ELE422 | Service bulletin | May 28, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc… |
| SC310Z | Service campaign | Mar 5, 2026 | TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to includ… |
| SC267Z | Service bulletin | Mar 5, 2026 | TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been… |
| CA2510 | Service bulletin | Nov 4, 2025 | TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent ope… |
| WTY041 | Warranty extension | Sep 11, 2025 | TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SA623 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA623 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does SA623 cover?
The manufacturer filed it against 1 model year: 2025 Kia Soul. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.