Kia bulletin SA589
What it saysThis bulletin provides information to replace all four door belt outside weatherstrips on certain 2025MY Sorento (MQ4a) vehicles produced from July 24, 2024 through August 13, 2024. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Sep 19, 2024, received Sep 25, 2024, about the structure — 1 document under this number: TSB_BOD332. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (SA589) - This bulletin provides information to replace all four door belt outside weatherstrips on certain 2025MY Sorento (MQ4a) vehicles produced from July 24, 2024 through August 13, 2024. During the manufacturing process, a lower temperature was used during the bonding and drying process which caused a decreased in adhesion between the rubber seal and outer belt molding which can cause the rubber seal to separate from the outer belt molding on the affected vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_BOD332 | Service bulletin | Sep 19, 2024 | 11008034 | PDF, 212 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 240A37R0 | 82210 R5002 0 (SA589) Door Belt Outside Weatherstrip Replacement (Satin) | 0.4 hrs |
| 240A37R1 | 82210 R5012 0 (SA589) Door Belt Outside Weatherstrip Replacement (Dark Satin) | 0.4 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 Sorento →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 137 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group7 other manufacturer communications filed against the Kia Sorento under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CS2312 | Service bulletin | Jun 8, 2026 | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Custom… |
| TSB_BOD336 | Service bulletin | Jun 4, 2026 | TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trun… |
| WTY043 | Warranty extension | Jun 3, 2026 | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides inf… |
| SA587 | Service bulletin | Nov 13, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT OUTER DOOR HANDLE UNLOCK SENSOR (SA587) - This bulletin provides the procedure to improve… |
| SA584 | Service bulletin | Aug 26, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR SPOILER LOWER TRIM INSPECTION/REPLACEMENT (SA584) - This bulletin provides the procedure to… |
| SA575 | Service bulletin | May 29, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR HANDLE ANTENNA REPLACEMENT (SA575) - This bulletin provides information to replace bo… |
| TSB_BOD321 | Service bulletin | Oct 23, 2023 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WINDSHIELD WATER RAIL GARNISH REPLACEMENT (SA551) - This bulletin provides information to replac… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SA589 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA589 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does SA589 cover?
The manufacturer filed it against 1 model year: 2025 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025MY Sorento (MQ4a): built on or after 24 Jul 2024; Sorento (MQ4a): built 24 Jul 2024 – 13 Aug 2024 — the build date is on the certification label in the driver’s door jamb.