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Manufacturer communication · Service bulletin

Kia bulletin SA584

What it saysThis bulletin provides the procedure to inspection and, if necessary, replace the rear spoiler lower trim on certain 2024MY Sorento (MQ4a PE) vehicles produced from February 13, 2024 through April 23, 2014. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Aug 26, 2024, received Aug 28, 2024, about the structure — 1 document under this number: TSB_BOD330. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Sorento (MQ4a PE) 13 Feb 2024 – 23 Apr 2024 “Sorento (MQ4a PE) February 13, 2024 to April 23, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR SPOILER LOWER TRIM INSPECTION/REPLACEMENT (SA584) - This bulletin provides the procedure to inspection and, if necessary, replace the rear spoiler lower trim on certain 2024MY Sorento (MQ4a PE) vehicles produced from February 13, 2024 through April 23, 2014. The rear spoiler lower trim may have become deformed during the manufacturing drying process which can result in a fitment gap exceeding 1mm between the upper and lower rear spoiler trims.

Manufacturer campaign id SA584 Kind Service bulletin Manufacturer date Aug 26, 2024 Received by NHTSA Aug 28, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_BOD330Service bulletinAug 26, 202411006651PDF, 663 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
240A25I0—0.2 hrs
R5500(SA584) Inspection Only (OK) 240A25I0.2 hrs
240A25R0+ Spoiler Trim Replacement0.7 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 Sorento →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 52 complaints with NHTSA since 2015. 7 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

7 other manufacturer communications filed against the Kia Sorento under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
CS2312Service bulletinJun 8, 2026CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Custom…
TSB_BOD336Service bulletinJun 4, 2026TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trun…
WTY043Warranty extensionJun 3, 2026TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides inf…
SA587Service bulletinNov 13, 2024TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT OUTER DOOR HANDLE UNLOCK SENSOR (SA587) - This bulletin provides the procedure to improve…
SA589Service bulletinSep 19, 2024TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (SA589) - This bulletin provides information to repla…
SA575Service bulletinMay 29, 2024TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR HANDLE ANTENNA REPLACEMENT (SA575) - This bulletin provides information to replace bo…
TSB_BOD321Service bulletinOct 23, 2023TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WINDSHIELD WATER RAIL GARNISH REPLACEMENT (SA551) - This bulletin provides information to replac…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA584 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA584 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SA584 cover?

The manufacturer filed it against 1 model year: 2024 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Sorento (MQ4a PE): built 13 Feb 2024 – 23 Apr 2024 — the build date is on the certification label in the driver’s door jamb.