Kia bulletin SA552
What it saysThis bulletin is now closed and superseded. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Nov 21, 2025, received Aug 28, 2024, about the structure — 2 documents under this number: TSB_BOD322_R2_SUPERSEDED, TSB_BOD322_R2. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - CLOSED AND SUPERSEDED BY SC346 - This bulletin is now closed and superseded. This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome garnish trim on certain 2023-2024MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023, which may be loose due to an insufficient lamination layer. Follow the procedure outlined in this publication to inspect the rear trunk lid chrome trim, and both left and right-side C-pillar chrome trims and replace the affected rear trunk lid chrome trim and/or the (left and/or right side) C-Pillar(s) chrome trim on the applicable vehicle.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_BOD322_R2_SUPERSEDED | Service bulletin | Nov 21, 2025 | 11026048 | PDF, 200 KB |
| TSB_BOD322_R2 | Service bulletin | Aug 26, 2024 | 11006646 | PDF, 628 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 143 complaints with NHTSA since 2015. 21 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, I mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects I don't know how it passed inspection
2024 Kia K5 · Structure · filed with NHTSA May 15, 2026 · ODI 11737996
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group5 other manufacturer communications filed against the Kia K5 under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CS2312 | Service bulletin | Jun 8, 2026 | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Custom… |
| CA2514 | Service bulletin | Mar 11, 2026 | TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: CHROME TRUNK LID MOLDING REPLACEMENT (CA2514) - This bulletin provides information regarding re… |
| TSB_BOD333 | Service bulletin | Nov 26, 2024 | TECHNICAL SERVICE BULLETIN: FUEL FILLER DOOR HOUSING/ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the fue… |
| TSB_BOD322_R1 | Service bulletin | Feb 2, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID & C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin has been revised t… |
| TSB_BOD322 | Service bulletin | Nov 7, 2023 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin provides informa… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SA552 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA552 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does SA552 cover?
The manufacturer filed it against 2 model years: 2024 Kia K5, 2023 Kia K5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023-2024MY K5 (DL3a): built 1 May 2023 – 29 Sep 2023 — the build date is on the certification label in the driver’s door jamb.