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Manufacturer communication · Service bulletin

Kia bulletin TSB_BOD333

What it saysThis bulletin provides the procedure to replace the fuel filler door housing and actuator assembly on some 2021-2022MY K5 (DL3a) vehicles produced from March 24, 2020 through August 11, 2021 which may have fuel doors… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Nov 26, 2024, received Nov 28, 2024, about the structure. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2021-2022MY K5 (DL3a) 24 Mar 2020 – 11 Aug 2021 “Produced from March 24, 2020 through August 11, 2021”
K5 (DL3a) 24 Mar 2020 – 11 Aug 2021 “K5 (DL3a) March 24, 2020 to August 11, 2021”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: FUEL FILLER DOOR HOUSING/ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the fuel filler door housing and actuator assembly on some 2021-2022MY K5 (DL3a) vehicles produced from March 24, 2020 through August 11, 2021 which may have fuel doors that exhibit an inability to open/close or intermittent lock/unlock concerns due to trapped moisture in the fuel door actuator. During normal operation, moisture may become trapped in the affected vehicle’s fuel filler door housing. Trapped moisture/water may enter the fuel door actuator, preventing the actuator operating normally. The new fuel door housing replacement part features a drainage port hole in the actuator casing to release any moisture that may collect in the fuel door housing.

Kind Service bulletin Manufacturer date Nov 26, 2024 Received by NHTSA Nov 28, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_BOD333Service bulletinNov 26, 202411010833PDF, 561 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 300 complaints with NHTSA since 2015.

The Wheels Guards fell off mid drive, another part that fell off was the underbody cover that is made out of cardboard. I know many Kia K5 owners who have had this problem. It fell off due to rain. Since it is made out of a cardboard like material, the rain makes it fall off while driving

2021 Kia K5 · Structure · filed with NHTSA Aug 11, 2022 · ODI 11478849

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

5 other manufacturer communications filed against the Kia K5 under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
CS2312Service bulletinJun 8, 2026CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Custom…
CA2514Service bulletinMar 11, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: CHROME TRUNK LID MOLDING REPLACEMENT (CA2514) - This bulletin provides information regarding re…
SA552Service bulletinNov 21, 2025TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - CLOSED AND SUPERSEDED BY SC346…
TSB_BOD322_R1Service bulletinFeb 2, 2024TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID & C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin has been revised t…
TSB_BOD322Service bulletinNov 7, 2023TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin provides informa…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_BOD333 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_BOD333 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_BOD333 cover?

The manufacturer filed it against 2 model years: 2022 Kia K5, 2021 Kia K5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2022MY K5 (DL3a): built 24 Mar 2020 – 11 Aug 2021; K5 (DL3a): built 24 Mar 2020 – 11 Aug 2021 — the build date is on the certification label in the driver’s door jamb.