Kia bulletin PS749
What it saysPITSTOP: PASSENGER TALK AVAILABILITY FOR TELLURIDE - This Pitstop provides information regarding âPassenger Talkâ feature availability on some 2023-2024MY Telluride (ON PE) vehicles. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jun 16, 2023, received Jul 1, 2023, about the electrical system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPITSTOP: PASSENGER TALK AVAILABILITY FOR TELLURIDE - This Pitstop provides information regarding âPassenger Talkâ feature availability on some 2023-2024MY Telluride (ON PE) vehicles. Customers may have a concern that the âPassenger Talkâ feature is unavailable on their vehicle. Verify the âPassenger Talkâ icon is visible on the infotainment system menu screen. If the icon is not shown, verify the vehicles infotainment system and trim level. âPassenger Talkâ feature is only available on SX, SX X-Line, SX X-Pro, SX Prestige, SX Prestige X-Line, and SX Prestige X-Pro trim levels equipped with Harmon Kardon infotainment system.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PS749 | Service bulletin | Jun 16, 2023 | 10238219 | PDF, 108 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 440 complaints with NHTSA since 2015. 107 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning.
2024 Kia Telluride · Electrical System · filed with NHTSA Feb 26, 2024 · ODI 11574010
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety
2023 Kia Telluride · Electrical System · filed with NHTSA Apr 20, 2023 · ODI 11518034
In depth: 2024 Kia Telluride electrical problems → · 2023 Kia Telluride electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group36 other manufacturer communications filed against the Kia Telluride under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_ELE328_R1 | Service bulletin | Sep 16, 2026 | TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin has been revised… |
| SA652/SA653/SA658 | Over-the-air update | Sep 16, 2026 | RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR RCM, UWB AND SBCM (SA652/SA653/SA658) - This Over-the-Air (OTA) software upd… |
| OTA_ELE431_432_434_NOTES | Over-the-air update | Aug 29, 2026 | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR ROOF CONTROL MODULE (RCM), ULTRA-WIDEBAND (UWB) and SIDE BODY CONTROL MODULE (SBCM) - This… |
| SA658 | Service bulletin | Aug 21, 2026 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBCM SOFTWARE LOGIC IMPROVEMENT (SA658) - This bulletin provides information to upgrade the Side… |
| TSB_ELE426 | Service bulletin | Aug 19, 2026 | TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system… |
| SA652 | Service bulletin | Aug 6, 2026 | TECHNICAL SERVICE BULLETIN: ULTRA-WIDE BAND SENSOR SOFTWARE UPDATE (SA652) - This bulletin provides information to upgrade the Ultra-Wideban… |
| SA653 | Service bulletin | Aug 5, 2026 | TECHNICAL SERVICE BULLETIN: SUNROOF LOGIC IMPROVEMENT (SA653) - This bulletin provides information to upgrade the Roof Control Module ‘RCM’… |
| SA651 | Over-the-air update | Jun 24, 2026 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DIGITAL KEY BATTERY: DISCHARGE LOGIC IMPROVEMENT (SA651) - This bulletin has been revised to inc… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia PS749 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PS749 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does PS749 cover?
The manufacturer filed it against 2 model years: 2024 Kia Telluride, 2023 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.