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Manufacturer communication · Other

Kia bulletin PI2601A

What it saysPRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a)… NHTSA’s full summary ↓

Kia filed this with NHTSA as a manufacturer communication dated Aug 8, 2026, received May 1, 2026, about the visibility/wiper — 6 documents under this number: PI2601A_OWNR_102, PI2601A_OWNR, PI2601A_TSB, PI2601A_QA and 2 more. It names 3 model years (2024–2026). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
EV9 (MV1) 25 Sep 2023 – 6 Apr 2026 “EV9 (MV1) September 25, 2023 to April 6, 2026”
EV9 (MV1a) 16 May 2024 – 6 Apr 2026 “EV9 (MV1a) May 16, 2024 to April 6, 2026”
EV9 (MV) 25 Sep 2023 – 6 Apr 2026 “EV9 (MV) September 25, 2023 to April 6, 2026”
EV9 (MVa) 16 May 2024 – 6 Apr 2026 “EV9 (MVa) May 16, 2024 to April 6, 2026”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a) vehicles listed in the table below. During winter conditions, the windshield wipers may become temporarily inoperable due to accumulated snow on the windshield or cowl area. Kia has developed a newly designed passenger-side wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.

Manufacturer campaign id PI2601A Kind Other (also filed as Service bulletin) Manufacturer date Aug 8, 2026 Received by NHTSA May 1, 2026 Components Visibility/Wiper First dated Apr 29, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PI2601A_OWNR_102OtherAug 8, 202611036618PDF, 134 KB
PI2601A_OWNROtherMay 1, 202611031850PDF, 105 KB
PI2601A_TSBService bulletinApr 30, 202611031852PDF, 484 KB
PI2601A_QAOtherApr 29, 202611031851PDF, 64 KB
PI2601A_DPSMOtherApr 29, 202611031849PDF, 46 KB
PI2601A_DPOtherApr 29, 202611031848PDF, 61 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 261 complaints with NHTSA since 2015. 7 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the passenger side one.

2025 Kia EV9 · Visibility/Wiper · filed with NHTSA Feb 25, 2026 · ODI 11720527

The digital rearview mirror system intermittently fails while in use. The image in the rearview mirror will start flickering and eventually go completely black while driving. The system has been inspected and serviced multiple times by the dealership under warranty but the problem keeps recurring

2026 Kia EV9 · Visibility/Wiper · filed with NHTSA Sep 27, 2026 · ODI 11767310

There was ~1/4" of slush on the roof of the EV9 when starting an in-town trip. On a back road when decelerating, most of the slush slid forward and down the windshield. It was very wet but frozen enough to create a lump under the wipers.

2024 Kia EV9 · Visibility/Wiper · filed with NHTSA Apr 4, 2024 · ODI 11581099

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

1 other manufacturer communication filed against the Kia EV9 under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
PI2502OtherJan 10, 2026TECHNICAL SERVICE BULLETIN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin has been revised to include additional information.…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia PI2601A a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PI2601A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does PI2601A cover?

The manufacturer filed it against 3 model years: 2026 Kia EV9, 2025 Kia EV9, 2024 Kia EV9. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: EV9 (MV1): built 25 Sep 2023 – 6 Apr 2026; EV9 (MV1a): built 16 May 2024 – 6 Apr 2026; EV9 (MV): built 25 Sep 2023 – 6 Apr 2026 — the build date is on the certification label in the driver’s door jamb.