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Kia bulletin CS2306_TSB_R2

What it saysCUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2306) - This bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Apr 22, 2023, about the electrical system — 4 documents under this number: CS2306_TSB_R3, CS2306_TSB_R1, CS2306_TSB and 1 more. It names 3 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2020-2022MY Soul (SK3) 24 Nov 2018 – 11 Dec 2021 “Produced from November 24, 2018 through December 11, 2021”
Soul (SK3) 24 Nov 2018 – 11 Dec 2021 “Soul (SK3) November 24, 2018 to December 11, 2021”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2306) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2020-2022MY Soul (SK3) vehicles produced from November 24, 2018 through December 11, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

Kind Service bulletin Manufacturer date Jun 6, 2024 Received by NHTSA Apr 22, 2023 Components Electrical System First dated Apr 17, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CS2306_TSB_R3Service bulletinJun 6, 202411001597PDF, 956 KB
CS2306_TSB_R2Service bulletinJul 13, 202310239716PDF, 973 KB
CS2306_TSB_R1Service bulletinMay 24, 202310236652PDF, 971 KB
CS2306_TSBService bulletinApr 17, 202310234598PDF, 965 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 726 complaints with NHTSA since 2015. 55 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

1. Car was getting great gas milage 33 in town and 41 on highway. Suddenly, could barely get 28 - 31 regardless of circumstance; then,.... 2, Car kept shutting off automatically when driving, to include when making a left hand turn that nearly got us broadsided when it stalled.

2022 Kia Soul · Electrical System · filed with NHTSA Jul 24, 2023 · ODI 11534201

Horn fails to operate. 2nd time for this car. 1st time was repaired by dealer as warranty. Now failed again. Car only has 14000 miles on it

2021 Kia Soul · Electrical System · filed with NHTSA Oct 24, 2022 · ODI 11490664

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

32 other manufacturer communications filed against the Kia Soul under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
CA2605Service bulletinJul 29, 2026TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT (CA2605) - This bulletin provides information to replace the front view camera on…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
SC310ZService campaignMar 5, 2026TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to includ…
SC267ZService bulletinMar 5, 2026TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been…
CA2510Service bulletinNov 4, 2025TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent ope…
WTY041Warranty extensionSep 11, 2025TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia CS2306_TSB_R2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CS2306_TSB_R2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does CS2306_TSB_R2 cover?

The manufacturer filed it against 3 model years: 2022 Kia Soul, 2021 Kia Soul, 2020 Kia Soul. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2022MY Soul (SK3): built 24 Nov 2018 – 11 Dec 2021; Soul (SK3): built 24 Nov 2018 – 11 Dec 2021 — the build date is on the certification label in the driver’s door jamb.