Kia bulletin CA2504
What it saysThis bulletin provides information to replace the door belt outside weatherstrip(s) on certain 2023-2025MY Telluride (ON) vehicles produced from August 04, 2020 through February 11, 2025. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jun 4, 2025, received Jun 11, 2025, about the structure — 1 document under this number: TSB_BOD340. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Kia Telluride bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (CA2504) - This bulletin provides information to replace the door belt outside weatherstrip(s) on certain 2023-2025MY Telluride (ON) vehicles produced from August 04, 2020 through February 11, 2025. The affected vehicles maybe missing an adhesive layer, causing the outer faceplate to detach/separate from the door belt outside weatherstrip molding. If a customer has a validated complaint of a door belt outside weatherstrip detaching and/or separating, replace it and any weatherstrip(s) that have not yet been replaced under warranty (including SA535 or SA578) according to the VIN list and procedure in this TSB.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_BOD340 | Service bulletin | Jun 4, 2025 | 11019472 | PDF, 374 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| CA2504 | A/B/C/D/E will need to be addressed under the terms of Kia's Basic Limited Warranty… | 6.11 hrs |
| 250A24R0 | Right Rear Door Weatherstrip Replacement | 0.2 hrs |
| S9100 | (CA2504A) Right Rear Door Weatherstrip Replacement 250A24R | 0.2 hrs |
| 250A25R0 | Left Rear Door Weatherstrip Replacement | 0.2 hrs |
| 250A26R0 | Left Rear + Right Rear Door Weatherstrip Replacement | 0.3 hrs |
| 250A27R0 | Left Front + Left Rear + Right Rear Door Weatherstrip Replacement | 0.4 hrs |
| 250A28R0 | Right Fron t + Right Rear + Left Rear Door Weatherstrip Replacement | 0.4 hrs |
| 250A29R0 | All 4 Door Weatherstrip Replacement | 0.5 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 Telluride →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Kia bulletins for the Telluride
A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 1,268 complaints with NHTSA since 2015. 81 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure
2025 Kia Telluride · Structure · filed with NHTSA Dec 10, 2025 · ODI 11704264
The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, the vehicle made an abnormal sound. The contact stated that the lane recognition sensor located on the rearview mirror had exploded. The contact sustained injuries to his face. No medical attention was received.
2023 Kia Telluride · Structure · filed with NHTSA May 22, 2023 · ODI 11523185
While driving the vehicle on a rural highway, taking my children to school, I heard a loud pop noise coming from the top of the car. At the time this happened, the vehicle was on a straight section of the highway moving at approximately 55 MPH.
2021 Kia Telluride · Structure · filed with NHTSA Nov 3, 2020 · ODI 11372907
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group5 other manufacturer communications filed against the Kia Telluride under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA578 | Service bulletin | Aug 14, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA578) - This bulletin provides informati… |
| TSB_BOD325 | Service bulletin | Apr 16, 2024 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RADIATOR GRILLE EMBLEM INSPECTION AND REPLACEMENT (SA566) - This bulletin provides information t… |
| TSB_BOD319 | Service bulletin | Jul 6, 2023 | TECHNICAL SERVICE BULLETIN: SUNROOF WIND DEFLECTOR ARMS AND MECHANISM PARTS REPLACEMENT - This bulletin provides information to perform a pa… |
| TSB_BOD320 | Service bulletin | Jun 8, 2023 | TECHNICAL SERVICE BULLETIN: FRONT DRIVER DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA535) - This bulletin provides information… |
| TSB_BOD314 | Service bulletin | May 31, 2023 | TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia CA2504 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CA2504 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does CA2504 cover?
The manufacturer filed it against 5 model years: 2025 Kia Telluride, 2024 Kia Telluride, 2023 Kia Telluride, 2022 Kia Telluride, 2021 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023-2025MY Telluride (ON): built 4 Aug 2020 – 11 Feb 2025; Telluride (ON): built 4 Aug 2020 – 11 Feb 2025 — the build date is on the certification label in the driver’s door jamb.