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Manufacturer communication · Service bulletin

Kia bulletin SA578

What it saysThis bulletin provides information to inspect front driver door belt outside weatherstrip on some 2024MY Telluride (ON) vehicles produced from August 1, 2023 through January 18, 2024. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Aug 14, 2024, received Aug 15, 2024, about the structure — 1 document under this number: TSB_BOD329. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Telluride (ON) 1 Aug 2023 – 18 Jan 2024 “Telluride (ON) August 1, 2023 to January 18, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA578) - This bulletin provides information to inspect front driver door belt outside weatherstrip on some 2024MY Telluride (ON) vehicles produced from August 1, 2023 through January 18, 2024. The affected vehicles may be missing an adhesive layer causing the outer faceplate to detach/separate from the molding.

Manufacturer campaign id SA578 Kind Service bulletin Manufacturer date Aug 14, 2024 Received by NHTSA Aug 15, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_BOD329Service bulletinAug 14, 202411006384PDF, 348 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
240A20I0—0.2 hrs
240A20R0(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (1 door)0.3 hrs
240A20R1(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + RH FR)0.4 hrs
240A20R2(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + LH RR)0.4 hrs
240A20R3(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + RH RR)0.4 hrs
240A20R4(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (RH FR + LH RR)0.4 hrs
240A20R5(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (RH FR + RH RR)0.4 hrs
240A20R6(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH RR + RH RR)0.4 hrs
240A20R7(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + RH FR+ LH RR)0.5 hrs
240A20R8(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + RH FR + RH RR)0.5 hrs
240A20R9(SA578) Front Door Weatherstrip Inspection (NG) and Replacement (LH FR + LH RR + RH RR)0.5 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 Telluride →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 223 complaints with NHTSA since 2015. 28 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

5 other manufacturer communications filed against the Kia Telluride under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
CA2504Service bulletinJun 4, 2025TECHNICAL SERVICE BULLETIN: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (CA2504) - This bulletin provides information to replace the door bel…
TSB_BOD325Service bulletinApr 16, 2024TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RADIATOR GRILLE EMBLEM INSPECTION AND REPLACEMENT (SA566) - This bulletin provides information t…
TSB_BOD319Service bulletinJul 6, 2023TECHNICAL SERVICE BULLETIN: SUNROOF WIND DEFLECTOR ARMS AND MECHANISM PARTS REPLACEMENT - This bulletin provides information to perform a pa…
TSB_BOD320Service bulletinJun 8, 2023TECHNICAL SERVICE BULLETIN: FRONT DRIVER DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA535) - This bulletin provides information…
TSB_BOD314Service bulletinMay 31, 2023TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA578 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA578 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SA578 cover?

The manufacturer filed it against 1 model year: 2024 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Telluride (ON): built 1 Aug 2023 – 18 Jan 2024 — the build date is on the certification label in the driver’s door jamb.