Jeep bulletin S268A000016
What it saysR1L Radio Screen Goes Blank after transitioning from logistic to customer mode NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jul 31, 2026, received Aug 6, 2026, about the electrical system. It names 8 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationR1L Radio Screen Goes Blank after transitioning from logistic to customer mode
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S268A000016 | Service bulletin | Jul 31, 2026 | 11035996 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 1,240 complaints with NHTSA since 2015. 506 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 32 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The electrical system in my 2025 Jeep Compass repeatedly displays multiple warning messages, including issues with the engine, AEB (Automatic Emergency Braking), and “Start/Stop Disabled.” Recently, the airbag warning light has begun turning on and off daily, advising to “get service.” When I bring the vehicle to the dealership, the…
2024 Jeep Compass · Electrical System · filed with NHTSA Nov 11, 2025 · ODI 11698715
While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop.
2026 Jeep Compass · Electrical System · filed with NHTSA May 12, 2026 · ODI 11737303
The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond.
2026 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 30, 2026 · ODI 11753837
In depth: 2024 Jeep Grand Cherokee electrical problems → · 2023 Jeep Grand Cherokee electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group405 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-391-26 | Service bulletin | Oct 22, 2026 | Not applicable to vehicles built for US market. Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● T… |
| 08-384-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 08-382-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 9100652 | Service bulletin | Oct 14, 2026 | FUSE BLOCK - PWR DISTRIBUTION 1) False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and… |
| S2608000038 | Service bulletin | Oct 10, 2026 | High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
| 08-374-26 | Service bulletin | Oct 9, 2026 | R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® con… |
| 08-371-26 | Service bulletin | Oct 8, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 9100926 | Service bulletin | Sep 30, 2026 | WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S268A000016 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S268A000016 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S268A000016 cover?
The manufacturer filed it against 8 model years: 2026 Jeep Compass, 2025 Jeep Compass, 2024 Jeep Compass, 2023 Jeep Compass, 2026 Jeep Grand Cherokee, 2025 Jeep Grand Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.