Jeep bulletin S2423000042
What it saysSnap Noise From Manual Front Seat While Adjusting Or Moving Seat Track. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Sep 21, 2024, received Sep 24, 2024, about the seats. It names 7 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSnap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2423000042 | Service bulletin | Sep 21, 2024 | 11007970 | PDF, 102 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Jeep Renegade.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 408 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group4 other manufacturer communications filed against these Jeep models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 10-002-25 REV. A | Service bulletin | Mar 22, 2025 | "Passenger Seatbelt Inertial Locking System Is Too Sensitive The customer may comment on the following: ● Passenger Seatbelt Inertial Lockin… |
| 10-001-25 | Service bulletin | Jan 15, 2025 | "Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that… |
| 23-058-24 REV. A | Service bulletin | Dec 14, 2024 | "Seatback Not Torqued Properly Customers may experience the following: ● Loose seatback on the passenger front seat. This bulletin involves… |
| S2408000077 | Service bulletin | Jul 16, 2024 | Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2423000042 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2423000042 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2423000042 cover?
The manufacturer filed it against 7 model years: 2025 Jeep Compass, 2024 Jeep Compass, 2023 Jeep Compass, 2022 Jeep Compass, 2023 Jeep Renegade, 2022 Jeep Renegade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.