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Federal filingsHome›Bulletins›Jeep› 10-001-25
Manufacturer communication · Service bulletin

Jeep bulletin 10-001-25

What it says"Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that does not retract or is locked." NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Jan 15, 2025, received Jan 22, 2025, about the seats. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that does not retract or is locked."

Kind Service bulletin Manufacturer date Jan 15, 2025 Received by NHTSA Jan 22, 2025 Components Seats

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
10-001-25Service bulletinJan 15, 202511013015PDF, 259 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
23-13-03-95Repair, Rear Seat Belt, One Side (0 – Introduction) 6 - Electrical and Body Systems0.4 hrs
23-13-03-96Repair, Rear Seat Belt, Both Sides (0 – Introduction) 6 - Electrical and Body Systems0.7 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 442 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

4 other manufacturer communications filed against the Jeep Compass under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
10-002-25 REV. AService bulletinMar 22, 2025"Passenger Seatbelt Inertial Locking System Is Too Sensitive The customer may comment on the following: ● Passenger Seatbelt Inertial Lockin…
23-058-24 REV. AService bulletinDec 14, 2024"Seatback Not Torqued Properly Customers may experience the following: ● Loose seatback on the passenger front seat. This bulletin involves…
S2423000042Service bulletinSep 21, 2024Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track.
S2408000077Service bulletinJul 16, 2024Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 10-001-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 10-001-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 10-001-25 cover?

The manufacturer filed it against 5 model years: 2025 Jeep Compass, 2024 Jeep Compass, 2023 Jeep Compass, 2022 Jeep Compass, 2021 Jeep Compass. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.