Jeep bulletin 10-002-25 REV. A
What it says"Passenger Seatbelt Inertial Locking System Is Too Sensitive The customer may comment on the following: Passenger Seatbelt Inertial Locking System is too sensitive. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Mar 22, 2025, received Mar 25, 2025, about the seats — 2 documents under this number: 10-002-25 and 1 more. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Passenger Seatbelt Inertial Locking System Is Too Sensitive The customer may comment on the following: ● Passenger Seatbelt Inertial Locking System is too sensitive. REPAIR SUMMARY: This bulletin involves inspecting the right side seat belt operation and possibly replacing it if needed. REPAIR SUMMARY: This bulletin involves inspecting and possibly updating the MCU software"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 10-002-25 REV. A | Service bulletin | Mar 22, 2025 | 11015884 | PDF, 133 KB |
| 10-002-25 | Service bulletin | Mar 18, 2025 | 11015904 | PDF, 132 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 23-13-03-97 | Belt, Seat - Inspect | 0.2 hrs |
| 23-13-03-98 | Belt, Seat - Inspect And Replace | 0.8 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 30 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group4 other manufacturer communications filed against the Jeep Compass under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 10-001-25 | Service bulletin | Jan 15, 2025 | "Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a rear seat belt that… |
| 23-058-24 REV. A | Service bulletin | Dec 14, 2024 | "Seatback Not Torqued Properly Customers may experience the following: ● Loose seatback on the passenger front seat. This bulletin involves… |
| S2423000042 | Service bulletin | Sep 21, 2024 | Snap Noise From Manual Front Seat While Adjusting Or Moving Seat Track. |
| S2408000077 | Service bulletin | Jul 16, 2024 | Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 10-002-25 REV. A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 10-002-25 REV. A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 10-002-25 REV. A cover?
The manufacturer filed it against 1 model year: 2025 Jeep Compass. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 2 Jan 2025 – 8 Feb 2025 — the build date is on the certification label in the driver’s door jamb.