Stellantis bulletin S2309000010
What it saysCustomer complaint may include a noise from under the hood described as a ?belt-related? noise. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Oct 7, 2023, received Dec 18, 2023, about the back over prevention. It names 6 model years across Jeep and Ram (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer complaint may include a noise from under the hood described as a ?belt-related? noise.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2309000010 | Service bulletin | Oct 7, 2023 | 10247437 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 4 model years
Ram 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,144 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group24 other manufacturer communications filed against these Stellantis models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| S2508000029 | Service bulletin | Aug 14, 2026 | Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable”… |
| S2508000012 | Service bulletin | Jun 25, 2025 | Customer Indicates Collision Avoidance System/Blind Spot Alert Cluster Message |
| 9100480 | Service bulletin | Jan 15, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| 9100479 | Service bulletin | Jan 14, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| S2523000001 | Service bulletin | Jan 6, 2025 | C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked. |
| S2423000049 | Service bulletin | Nov 15, 2024 | Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Moun… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2309000010 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2309000010 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2309000010 cover?
The manufacturer filed it against 6 model years across 2 brands (Jeep and Ram): 2024 Jeep Grand Wagoneer, 2023 Jeep Grand Wagoneer, 2024 Jeep Wagoneer, 2023 Jeep Wagoneer, 2023 Ram 1500, 2022 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.