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Manufacturer communication · Service bulletin

Jeep bulletin Reference50A

What it saysCustomer Satisfaction Notification 50A - Swing Gate Name Plate NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Jun 28, 2023, received Aug 21, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Notification 50A - Swing Gate Name Plate

Kind Service bulletin Manufacturer date Jun 28, 2023 Received by NHTSA Aug 21, 2023 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Reference50AService bulletinJun 28, 202310241057not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Jeep bulletins for the Wrangler

A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 380 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

22 other manufacturer communications filed against the Jeep Wrangler under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
S238A000028Service bulletinJan 26, 2024Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
9100287Service bulletinJan 18, 2024Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT…
0800624AService bulletinJan 17, 2024Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft…
S248A000001Service bulletinJan 13, 2024SOS and Assistance Call Not Working After Radio Exchange Unit Installed
9100276Service bulletinNov 17, 2023Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with…
0823023Service bulletinOct 17, 2023Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobi…
S238A000046Service bulletinSep 26, 2023Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
S238A000044Service bulletinSep 20, 2023Radio Display Blank Screen, Vertical Lines On The Display Or Radio Screen Freezing

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep Reference50A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the Reference50A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does Reference50A cover?

The manufacturer filed it against 1 model year: 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.