Jeep bulletin 9100871
What it saysPassive Entry Outside Door Han Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jul 27, 2026, received Aug 6, 2026, about the structure. It names 2 model years (2026–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPassive Entry Outside Door Han Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100871 | Service bulletin | Jul 27, 2026 | 11035987 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 3 complaints with NHTSA since 2015. 1 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On XXX, a 2026 Jeep Grand Wagoneer towing a camper/trailer experienced a safety interlock failure resulting in an unintended vehicle rollaway and severe personal injuries.
2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Sep 28, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group59 other manufacturer communications filed against the Jeep Grand Wagoneer under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114509 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
| 114508 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
| 23-037-26 | Service bulletin | Sep 9, 2026 | Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: ● Rearview mirror has detached and is hanging from win… |
| 9100886 | Service bulletin | Aug 28, 2026 | Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power… |
| 114263 | Service bulletin | Aug 27, 2026 | STEP - POWER RUNNING BOARD |
| 9100345 | Service bulletin | Aug 26, 2026 | "Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col… |
| S1623000028 REV. I | Service bulletin | Jun 12, 2026 | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 23-022-26 | Service bulletin | Jun 10, 2026 | Door Nameplate Missing Customers may comment on the following: ● The door nameplate is missing on the right and/or left front door. This bul… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100871 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100871 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100871 cover?
The manufacturer filed it against 2 model years: 2027 Jeep Grand Wagoneer, 2026 Jeep Grand Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.