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Manufacturer communication · Service bulletin

Jeep bulletin 9100654

What it saysBefore replacing the key fob battery, please follow the following steps: 1- Check if there is a "FOB Low Battery" msg on the instrument cluster 2- Check if there is a fob Low battery active DTC Fob battery 1 DTC… NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Aug 12, 2025, received Aug 21, 2025, about the electrical system. It names 4 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Before replacing the key fob battery, please follow the following steps: 1- Check if there is a "FOB Low Battery" msg on the instrument cluster 2- Check if there is a fob Low battery active DTC Fob battery 1 DTC B1A10-00 or Fob battery 2 DTC B1A11-00 3- Check if the original battery is installed which Varta or Panasonic sized CR 2450 4- Verify if the fob ID printed under the battery cover matches fob IDs stored in the RFHUB, use DID $A004 - Engineering Development Data 1 (FOB ID 1 & 2) to check the fob IDs in the RFHUB 5- Check the voltage of the coin battery, replace the battery only if the voltage is 2.3V or below and report the voltage in the dealer narratives

Kind Service bulletin Manufacturer date Aug 12, 2025 Received by NHTSA Aug 21, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100654Service bulletinAug 12, 202511022018PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 1,096 complaints with NHTSA since 2015. 632 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2025 Jeep Wrangler · Electrical System · filed with NHTSA Jul 17, 2026 · ODI 11751198

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 Jeep Wrangler · Electrical System · filed with NHTSA Feb 7, 2025 · ODI 11641357

The contact owns a 2025 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000

2025 Jeep Gladiator · Electrical System · filed with NHTSA Jun 11, 2026 · ODI 11743574

In depth: 2024 Jeep Wrangler electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

233 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-298-26Service bulletinOct 17, 2026Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle…
9100935Service bulletinOct 14, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba…
S2608000038Service bulletinOct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
08-367-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-366-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-365-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-364-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-363-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 9100654 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100654 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 9100654 cover?

The manufacturer filed it against 4 model years: 2025 Jeep Gladiator, 2024 Jeep Gladiator, 2025 Jeep Wrangler, 2024 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.