Jeep bulletin 9100144
What it saysGEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication DTC U0131, please refer to STAR Online S2219000005 for direction. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 17, 2024, received Jun 18, 2024, about the steering. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication DTC U0131, please refer to STAR Online S2219000005 for direction.
Trouble codes it names: U0131
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100144 | Service bulletin | Jun 17, 2024 | 11001829 | PDF, 53 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 1,097 complaints with NHTSA since 2015.
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact turned off the vehicle. The contact restarted the vehicle and shifted into reverse(R) and the steering wheel seized.
2022 Jeep Grand Cherokee · Steering · filed with NHTSA Jul 7, 2025 · ODI 11671723
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group18 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2523000032 REV. B | Service bulletin | Aug 14, 2026 | Steering Dragging While Recreational Flat Towing Behind RV. |
| S2123000070 REV. A | Service bulletin | May 18, 2026 | After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set |
| 9100532 REV1 | Service bulletin | May 14, 2026 | Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, hea… |
| S2219000004 REV. A | Service bulletin | Mar 18, 2026 | Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set. |
| 108942 | Service bulletin | Dec 5, 2025 | MODULE - STEERING CONTROL |
| 108941 | Service bulletin | Dec 5, 2025 | MODULE - STEERING CONTROL |
| S2523000065 REV. A | Service bulletin | Nov 18, 2025 | Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages. |
| 105646 | Service bulletin | Oct 9, 2025 | MODULE - STEERING CONTROL & COLUMN |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100144 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100144 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100144 cover?
The manufacturer filed it against 2 model years: 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.