Jeep bulletin 9004003
What it saysBacklite Heated Liftgate Glass Assembly: For rear window defrost inoperative concerns where heated glass electrical tab has become detached, it is not necessary to replace the glass assembly. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 20, 2025, received May 29, 2025, about the structure. It names 8 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBacklite Heated Liftgate Glass Assembly: For rear window defrost inoperative concerns where heated glass electrical tab has become detached, it is not necessary to replace the glass assembly. For loose or detached electrical tab, refer to TSB 23-007-25 for repair procedures on reattaching a loose tab. For burned or discolored gridlines on hard tops, DO NOT change the complete Flipper glass assembly. This discoloration is oxidation of the ceramic silver material and is normal. The Engineering standard call out the fact that this bus bar will change in color and is not a deterioration of the material or performance.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9004003 | Service bulletin | May 20, 2025 | 11018637 | PDF, 118 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 6,008 complaints with NHTSA since 2015.
On the 2018 Jeep Wrangler, the 53 owners who gave an odometer reading for Structure reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Military member stationed overseas. Purchased vehicle through Military Auto Source. Dealer has to take wrangler into local Jeep dealer. Dealer heard banging on right side of wheel. When local Jeep dealer completed inspection they noted the chassiss weld completely missing. This is a huge safety issue.
2022 Jeep Wrangler · Structure · filed with NHTSA Oct 29, 2022 · ODI 11491411
While driving in high winds, hood flutters.....rises up about 1/2-1 inch due to stretching of hood clamps. While it hasn't broke, I have read of it breaking on Jeep forums. I would think over time with solar exposure, temperature changes and repeated stress, the possibility of failure would be great.
2018 Jeep Wrangler · Structure · filed with NHTSA May 30, 2018 · ODI 11098878
Bonded intrusion bar separated from door skin. Separation causes rubbing/chaffing/noise when door is operated and was what alerted me to the presence of the issue. Taken to dealership and was told the door must be replaced in order to fix the issue.
2020 Jeep Wrangler · Structure · filed with NHTSA Jan 3, 2020 · ODI 11296938
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group61 other manufacturer communications filed against the Jeep Wrangler under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-050-26 | Service bulletin | Oct 20, 2026 | LED Tail Lamp Side Marker Plastic Cracking Customers may comment on the following: SYMPTOM: ● One or both LED tail lamp side marker plastic… |
| 23-044-26 REV. B | Service bulletin | Oct 8, 2026 | Windshield Wiper Blade Flipped Customers must experience one or more of the following: SYMPTOM: ● Streaking wiper blade. ● Buzz, squeak or r… |
| 23-039-26 REV. A | Service bulletin | Sep 24, 2026 | Steel Hood Vent Gap Customers may comment on one or more of the following: SYMPTOM: ● Gap between Steel Hood Vent and Performance Hood Fig.… |
| 23-043-26 | Service bulletin | Sep 11, 2026 | Powertrain Control Module (PCM) Bracket Not Properly Secured Customers may comment on the following: SYMPTOM: ● Buzz, Squeak or Rattle (BSR)… |
| 23-036-26 | Service bulletin | Aug 25, 2026 | Water Leak In Rear Cargo Area Customers may comment on the following: SYMPTOM: ● Water leak in the rear cargo area. |
| ID-25-11 REV.C | Warranty extension | Aug 12, 2026 | ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| D-25-15 REV.C | Warranty extension | Aug 12, 2026 | D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| 113792 | Service bulletin | Aug 3, 2026 | PAD - INSTRUMENT PANEL |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9004003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9004003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9004003 cover?
The manufacturer filed it against 8 model years: 2025 Jeep Wrangler, 2024 Jeep Wrangler, 2023 Jeep Wrangler, 2022 Jeep Wrangler, 2021 Jeep Wrangler, 2020 Jeep Wrangler and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.