Jeep bulletin 23-023-26
What it saysNoisy Power Side Step Customers may comment on the following: A ratcheting/creaking noise can be heard at the end of the power side steps (running boards) deployment and at the beginning and end of retract This bulletin… NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 24, 2026, received Jul 2, 2026, about the structure. It names 2 model years (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Noisy Power Side Step Customers may comment on the following: ● A ratcheting/creaking noise can be heard at the end of the power side steps (running boards) deployment and at the beginning and end of retract This bulletin involves cleaning, tightening, applying Loctite 290 and testing both power side steps.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-023-26 | Service bulletin | Jun 24, 2026 | 11034357 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 5 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Jeep Grand Wagoneer. The contact stated that while driving 45 MPH, the vehicle unexpectedly stopped while driving in traffic. The contact stated that there was an audible beeping sound after the brake failure. The contact stated that the vehicle experienced several electrical failures.
2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769151
On XXX, a 2026 Jeep Grand Wagoneer towing a camper/trailer experienced a safety interlock failure resulting in an unintended vehicle rollaway and severe personal injuries.
2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Sep 28, 2026 · ODI 11767391
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group74 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100929 | Service bulletin | Oct 12, 2026 | Before submitting a claim for clogged drain tubes, please follow the approved service procedure. Clean the sunroof tracks and inspect the dr… |
| 114509 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
| 114508 | Service bulletin | Sep 14, 2026 | RAIL KIT – LUGGAGE AND REMOVABLE |
| 23-037-26 | Service bulletin | Sep 9, 2026 | Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: ● Rearview mirror has detached and is hanging from win… |
| 9100886 | Service bulletin | Aug 28, 2026 | Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power… |
| 114263 | Service bulletin | Aug 27, 2026 | STEP - POWER RUNNING BOARD |
| 9100345 | Service bulletin | Aug 26, 2026 | "Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col… |
| 114080 | Service bulletin | Aug 19, 2026 | HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 23-023-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-023-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 23-023-26 cover?
The manufacturer filed it against 2 model years: 2026 Jeep Grand Wagoneer, 2026 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 7 Oct 2025 – 28 Apr 2026 — the build date is on the certification label in the driver’s door jamb.