Jeep bulletin 2101623
What it saysFlash: Transmission Control Module (TCM) Updates Customer may experience the following: ? NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 23, 2023, received Aug 21, 2023, about the power train. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. This bulletin involves reprogramming the TCM with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2101623 | Service bulletin | Jun 23, 2023 | 10241115 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the control module (tcm/pcm/tecm) for the 2022 Grand Cherokee →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 496 complaints with NHTSA since 2015. 275 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Jeep Grand Cherokee, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 20,900 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139
In depth: 2022 Jeep Grand Cherokee electrical problems → · 2022 Jeep Grand Cherokee transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group69 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-383-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| S2621000004 | Service bulletin | Sep 30, 2026 | The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec… |
| 08-289-26 | Service bulletin | Jul 30, 2026 | Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must S… |
| 21-053-26 | Service bulletin | Jul 3, 2026 | Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit… |
| 21-041-26 | Service bulletin | Jun 18, 2026 | Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPT… |
| 21-049-26 | Service bulletin | Jun 4, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ● Intermittently during low‑speed pa… |
| 18-058-26 | Service bulletin | Jun 4, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| S2623000023 | Service bulletin | Apr 8, 2026 | Power Liftgate Inoperative. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 2101623 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2101623 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2101623 cover?
The manufacturer filed it against 1 model year: 2022 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.