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Manufacturer communication · Service bulletin

Jeep bulletin 1801323

What it saysFlash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine… NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Nov 1, 2023, received Oct 2, 2023, about the power train — 4 documents under this number. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driving while Fuel Oil Refresh Mode (FORM) is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: ? Transmission Control Module (TCM). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module.

Kind Service bulletin Manufacturer date Nov 1, 2023 Received by NHTSA Oct 2, 2023 Components Power Train, Electrical System, Service Brakes, Steering, Back Over Prevention, Fuel/Propulsion System First dated Aug 29, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
1801323Service bulletinNov 1, 202310248916not found
1801323Service bulletinSep 1, 202310248598not found
1801323Service bulletinSep 1, 202310244437not found
1801323Service bulletinAug 29, 202310243278not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the control module (tcm/pcm/tecm) for the 2022 Grand Cherokee →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 496 complaints with NHTSA since 2015. 317 of them name Electrical System, Power Train, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Jeep Grand Cherokee, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 20,900 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…

2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad.

2022 Jeep Grand Cherokee · Service Brakes · filed with NHTSA Mar 19, 2025 · ODI 11649367

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact turned off the vehicle. The contact restarted the vehicle and shifted into reverse(R) and the steering wheel seized.

2022 Jeep Grand Cherokee · Steering · filed with NHTSA Jul 7, 2025 · ODI 11671723

In depth: 2022 Jeep Grand Cherokee electrical problems → · 2022 Jeep Grand Cherokee transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

69 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-383-26Service bulletinOct 20, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
S2621000004Service bulletinSep 30, 2026The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec…
08-289-26Service bulletinJul 30, 2026Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must S…
21-053-26Service bulletinJul 3, 2026Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit…
21-041-26Service bulletinJun 18, 2026Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPT…
21-049-26Service bulletinJun 4, 2026Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ● Intermittently during low‑speed pa…
18-058-26Service bulletinJun 4, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus…
S2623000023Service bulletinApr 8, 2026Power Liftgate Inoperative.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 1801323 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 1801323 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 1801323 cover?

The manufacturer filed it against 1 model year: 2022 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.