Jeep bulletin 0814723
What it saysFlash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Oct 7, 2023, received Aug 21, 2023, about the steering — 3 documents under this number. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217-00.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering lamp in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0814723 | Service bulletin | Oct 7, 2023 | 10247474 | not found |
| 0814723 | Service bulletin | Aug 11, 2023 | 10243249 | not found |
| 0814723 | Service bulletin | Jun 16, 2023 | 10241096 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 165 complaints with NHTSA since 2015. 81 of them name Electrical System, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My car recently hit 10k miles. We had a safe trip to Florida the week before no issues or signs of any issue. Two days ago I take my son to the pool at my mother in laws house and go to visit my parents and when I start to leave and pull out of the driveway my car stops and my steering wheel won’t turn but a certain amount.
2023 Jeep Wagoneer · Steering · filed with NHTSA May 10, 2024 · ODI 11588144
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on.
2023 Jeep Wagoneer · Electrical System · filed with NHTSA Oct 12, 2024 · ODI 11619503
While driving my 2023 Grand Wagoneer the Serv 4WD light and dash spelled out Service four wheel drive, it lit up the anti collision light, ECS, TCS, and HOLD!. The parking brake also engaged automatically while driving at least 4 times.
2023 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Jul 14, 2025 · ODI 11673436
In depth: 2023 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group26 other manufacturer communications filed against these Jeep models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 19-003-26 | Service bulletin | Aug 28, 2026 | Vehicle Pulls To The Right The technician or customer may notice the following: SYMPTOM: ● Vehicle pulls slightly to the right while driving… |
| S2523000053 REV. B | Service bulletin | Aug 3, 2026 | Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B. |
| 113824 | Service bulletin | Aug 3, 2026 | GEAR - RACK AND PINION |
| 9100532 REV1 | Service bulletin | May 14, 2026 | Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, hea… |
| 08-164-26 | Service bulletin | Apr 18, 2026 | Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SY… |
| 111138 | Service bulletin | Mar 30, 2026 | MODULE - STEERING WHEEL |
| S2219000004 REV. A | Service bulletin | Mar 18, 2026 | Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set. |
| 109416 | Service bulletin | Jan 6, 2026 | MODULE - STEERING WHEEL |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 0814723 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0814723 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0814723 cover?
The manufacturer filed it against 2 model years: 2023 Jeep Grand Wagoneer, 2023 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.