Jeep bulletin 08-220-24
What it says"Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed… NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Nov 10, 2024, received Oct 8, 2024, about the power train — 2 documents under this number: 08-220-24 REV. A and 1 more. It names 4 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Jeep Cherokee bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering. This bulletin involves reprogramming the DTCM with the latest available software."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-220-24 REV. A | Service bulletin | Nov 10, 2024 | 11010477 | PDF, 132 KB |
| 08-220-24 | Service bulletin | Oct 4, 2024 | 11008753 | PDF, 131 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 18-19-07-AS | Module, Drivetrain Control (DTCM) - Reprogram | 0.2 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Jeep bulletins for the Cherokee
A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 566 complaints with NHTSA since 2015. 336 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Jeep Cherokee, the 53 owners who gave an odometer reading for Power Train reported it at a median of 65,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The drivetrain failed while driving at 65 mph on a straight highway. Weather was sunny and warm at 11am. Suddenly there was no power going to the wheels. There were no vehicle warning lights or sounds. Stepping on the gas pedal resulted in a whinning noise. Because the engine was still running I had control over the steering and brakes.
2021 Jeep Cherokee · Power Train · filed with NHTSA Apr 24, 2022 · ODI 11461984
The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Jeep Cherokee · Power Train · filed with NHTSA Jun 23, 2026 · ODI 11745981
I purchased a brand new 2020 Jeep Cherokee last january and my 4 wheel drive sensor came on in november. My dealership got me in the first of december and told me it's my ptu. They stated the part was on back order till the first of january.
2020 Jeep Cherokee · Power Train · filed with NHTSA Jan 19, 2021 · ODI 11388876
In depth: 2021 Jeep Cherokee transmission and drivetrain problems → · 2020 Jeep Cherokee transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group15 other manufacturer communications filed against the Jeep Cherokee under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-307-26 | Service bulletin | Aug 5, 2026 | AWD Drivetrain Control Module (DTCM) Reconfiguration Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 9100870 | Service bulletin | Jul 27, 2026 | DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads… |
| 03-001-26 | Service bulletin | Jul 9, 2026 | Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C… |
| 9100819 | Service bulletin | May 26, 2026 | If VIN is built before CP: April 28th, 2026, please order 06514796AA (Transmission bolts) along when replacing or servicing transmission ass… |
| 21-027-26 | Service bulletin | Apr 11, 2026 | Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibi… |
| ID-26-22 MIDDLE EAST & AFRICA | Warranty extension | Apr 8, 2026 | (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| ID-26-21 | Warranty extension | Apr 8, 2026 | (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| ID-26-21 ENLARGED EUROPE | Warranty extension | Apr 8, 2026 | (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 08-220-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-220-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-220-24 cover?
The manufacturer filed it against 4 model years: 2023 Jeep Cherokee, 2022 Jeep Cherokee, 2021 Jeep Cherokee, 2020 Jeep Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.