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Manufacturer communication · Service bulletin

Jeep bulletin 08-111-25

What it says"Right Front Heated Seat Inoperative Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1E9A - Front Right Heater… NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Apr 9, 2025, received Apr 15, 2025, about the seats. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 17 Oct 2024 – 25 Oct 2024 “Built on or after October 17, 2024 (MDH 1017XX) and on and before October 25, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

"Right Front Heated Seat Inoperative Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E9A - Front Right Heater Control 1 – Circuit Open. Customers may experience the following: ● Right front heated seat will not activate or will shut off after a few seconds. This bulletin involves inspecting and possibly repairing the heated seat harness connector"

Trouble codes it names: B1E9A

Kind Service bulletin Manufacturer date Apr 9, 2025 Received by NHTSA Apr 15, 2025 Components Seats, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-111-25Service bulletinApr 9, 202511017010PDF, 227 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
68502132AAWay-Female Wiring—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
23-20-38-9AInspect Harness Connector (1 - Semi-Skilled) 6 - Electrical and Body Systems0.2 hrs
23-20-38-9BInspect And Repair Harness Connector (1 - Semi-Skilled) 6 - Electrical and Body Systems0.6 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 122 complaints with NHTSA since 2015. 47 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Infotainment system glitch Screen blacks out Auto start/stop doesn’t work Key fobs glitch Vehicle jerks (I’m guessing it’s sensing something that isn’t there, but no one seems to know) Doors unlock themselves Alerts “key fob not detected” while driving and while parked

2025 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 3, 2026 · ODI 11748201

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

17 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-274-26Service bulletinJul 11, 2026Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery…
S2608000028Service bulletinJun 12, 2026Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain
109157Service bulletinDec 17, 2025ARMREST - REAR DOOR TRIM
S2508000107Service bulletinDec 12, 2025Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
106343Service bulletinJul 29, 2025HEADREST - SECOND ROW
S2324000003Service bulletinMay 2, 2025Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
9100531Service bulletinApr 1, 2025"2nd row seat frame 2nd Row Seat is hard to put back In position after moving it forward to access the 3rd row seat. Add grease as noted in…
S2123000084 REV. AService bulletinFeb 28, 20251st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 08-111-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-111-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-111-25 cover?

The manufacturer filed it against 1 model year: 2025 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 17 Oct 2024 – 25 Oct 2024 — the build date is on the certification label in the driver’s door jamb.