Jaguar bulletin SSM76103
What it saysNo Power Steering Assistance at Start of Drive Cycle â ADAS Warning NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated Oct 20, 2023, received Nov 7, 2023, about the steering. It names 12 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationNo Power Steering Assistance at Start of Drive Cycle â ADAS Warning
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM76103 | Service bulletin | Oct 20, 2023 | 10245031 | PDF, 69 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Jaguar XE; 2023 Jaguar XE; 2024 Jaguar XE.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 36 complaints with NHTSA since 2015. 1 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My car pulls to the right very hard where I have to hold the steering wheel with both hands. It also pulls to the left very hard and again I have to hold the steering wheel with both hands. It's not out of line. It feels as though its in the power steering which I am a bit concerned. I think it's dangerous to drive.
2022 Jaguar XF · Steering · filed with NHTSA Oct 10, 2022 · ODI 11488705
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar SSM76103 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM76103 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM76103 cover?
The manufacturer filed it against 12 model years: 2024 Jaguar I-Pace, 2023 Jaguar I-Pace, 2022 Jaguar I-Pace, 2021 Jaguar I-Pace, 2021 Jaguar XE, 2024 Jaguar XF and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.