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Manufacturer communication · Service bulletin

Infiniti bulletin 2022_2023-Infini

What it saysOWNER’S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the “Precautions on Child Restraints” section of the “Safety-Seats, seat belts and supplemental restraint system” section… NHTSA’s full summary ↓

Infiniti filed this with NHTSA as a service bulletin dated Jun 16, 2023, received Jun 29, 2023, about the seats. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

OWNER’S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the “Precautions on Child Restraints” section of the “Safety-Seats, seat belts and supplemental restraint system” section in the 2022–23 INFINITI QX60 Owner’s Manual.

Kind Service bulletin Manufacturer date Jun 16, 2023 Received by NHTSA Jun 29, 2023 Components Seats, Seat Belts

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2022_2023-InfiniService bulletinJun 16, 202310238326PDF, 86 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Infiniti bulletins for the QX60

A weekly email, sent only in a week when Infiniti files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 51 complaints with NHTSA since 2015.

Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track

2023 Infiniti QX60 · Seats · filed with NHTSA Jul 25, 2025 · ODI 11676241

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

3 other manufacturer communications filed against the Infiniti QX60 under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
PC967/PC981Service bulletinJul 23, 2024VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 QX60; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Infiniti is conducting this voluntary safety rec…
PC988 2023 QX60Service bulletinSep 15, 2023Seat Frame Weld ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessar…
PC969 2022-23 QXService bulletinJun 16, 2023EZ Flex Seat Owner’s Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approx…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Infiniti, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Infiniti 2022_2023-Infini a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2022_2023-Infini repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 2022_2023-Infini cover?

The manufacturer filed it against 2 model years: 2023 Infiniti QX60, 2022 Infiniti QX60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.