Hyundai service campaign TEJ
What it saysHyundai Motor America is currently investigating an ongoing concern with software GDS event #1306 for certain Hyundai Santa Fe (MX5A) vehicles. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service campaign dated Oct 24, 2025, received Oct 13, 2025, about the power train — 4 documents under this number: 25-01-072H-1 DCS, 25-01-072H-1 TSB, 25-01-072H DCS, 25-01-072H TSB. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Hyundai Motor America is currently investigating an ongoing concern with software GDS event #1306 for certain Hyundai Santa Fe (MX5A) vehicles. The software update is not appearing for some impacted vehicles. In the interim, Technical Service Bulletin (TSB) 25-01-072H will be removed from Hyundai Tech Info. We will provide an update once the issue is resolved and the suspension is lifted. If dealer has already performed the update successfully on an impacted vehicle prior to the suspension, the corresponding campaign claim can be submitted.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-01-072H-1 DCS | Service campaign | Oct 24, 2025 | 11024540 | PDF, 44 KB |
| 25-01-072H-1 TSB | Service campaign | Oct 23, 2025 | 11024511 | PDF, 531 KB |
| 25-01-072H DCS | Service campaign | Oct 11, 2025 | 11024265 | PDF, 65 KB |
| 25-01-072H TSB | Service campaign | Oct 7, 2025 | 11024242 | PDF, 521 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 440 complaints with NHTSA since 2015. 173 of them name Power Train, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving on the highway, my 2024 Santa Fe Hybrid suddenly and without warning lost propulsion power. The loss of power was immediately accompanied by multiple simultaneous warning lights across the instrument cluster, glitching and abnormal behavior of the cluster display, and then a complete electrical shutdown of the vehicle.
2024 Hyundai Santa Fe · Engine · filed with NHTSA Jun 23, 2026 · ODI 11745902
Bought this brand new Santa Fe in July 2025 and on day 5 after purchasing this vehicle, car stopped accelerating while driving on highway, which is a serious safety concern. Took the vehicle back to the dealership and turned out the issue is with failed catalytic converter and they had to replace it.
2025 Hyundai Santa Fe · Engine · filed with NHTSA Oct 22, 2025 · ODI 11695081
Went By Lee Hyundai of Fayetteville my 2025 Hyundai Santa Fe my vehicle gave a warning check transmission oil immediately vehicle was sluggish. I was told to bring it back Monday October 6th they kept it for a week pick it up today October 10th, 2025 they worked on it I had to bring it right back.
2025 Hyundai Santa Fe · Power Train · filed with NHTSA Oct 10, 2025 · ODI 11692565
In depth: 2024 Hyundai Santa Fe transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group23 other manufacturer communications filed against the Hyundai Santa Fe under the same component group (power train), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 999A | Warranty extension | Aug 27, 2026 | Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a condition where a DTC triggered in the Hybrid Power Control Unit (HPCU) cannot… |
| 26-AT-005H | Service bulletin | Jun 5, 2026 | This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed w… |
| 26-AT-003H | Service bulletin | May 19, 2026 | Some Santa Fe (MX5A) and Santa Cruz (NXT) vehicles may exhibit a low idle or excessive vibration while in Drive or Reverse, or DTC P050600… |
| 26-AT-001H | Service bulletin | Mar 3, 2026 | Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission… |
| 26-AT-002H | Service bulletin | Feb 21, 2026 | Some Santa Fe (TMA) and Tucson (NX4A) vehicles equipped with a 2.5L GDI engine and 8 speed automatic transmission may have DTC U028700… |
| TEJ / TEJA | Service campaign | Oct 8, 2025 | Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressur… |
| 25-AT-001H | Service bulletin | May 30, 2025 | Certain Santa Fe (TMA) and Sonata (DN8/DN8A) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may exhibit one of the DTCs lis… |
| 24-AT-002H | Service bulletin | Apr 9, 2024 | This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai TEJ a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TEJ repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does TEJ cover?
The manufacturer filed it against 2 model years: 2025 Hyundai Santa Fe, 2024 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024-2025MY Santa Fe (MX5A): built 28 Dec 2023 – 7 Jul 2025 — the build date is on the certification label in the driver’s door jamb.