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Manufacturer communication · Service campaign

Hyundai service campaign TEJ / TEJA

What it saysCertain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service campaign dated Oct 8, 2025, received Oct 14, 2025, about the power train — 1 document under this number: 25-01-071H/072H DCS. It names 3 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2024-2025MY Santa Fe (MX5A) 28 Dec 2023 – 7 Jul 2025 “Produced from 12/28/2023 – 07/07/2025”
2025MY Santa Cruz (NXT) 22 Jul 2024 – 18 Jun 2025 “Produced from 07/22/2024 – 06/18/2025”
Transmission 8-speed dual clutch transmission “Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below.”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. Technical Service Bulletins (TSB) 25-01-071H (for Santa Fe vehicles) and 25-01-072H (for Santa Cruz vehicles) provide the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs and enhance operation of the 8DCT.

Manufacturer campaign id TEJ / TEJA Kind Service campaign Manufacturer date Oct 8, 2025 Received by NHTSA Oct 14, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-071H/072H DCSService campaignOct 8, 202511024243PDF, 86 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 462 complaints with NHTSA since 2015. 103 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Went By Lee Hyundai of Fayetteville my 2025 Hyundai Santa Fe my vehicle gave a warning check transmission oil immediately vehicle was sluggish. I was told to bring it back Monday October 6th they kept it for a week pick it up today October 10th, 2025 they worked on it I had to bring it right back.

2025 Hyundai Santa Fe · Power Train · filed with NHTSA Oct 10, 2025 · ODI 11692565

When accelerating from a stop, the transmission fails to engage causing the engine to rev but not allow for movement until the gas pedal is disengaged then engaged again. This happens sporadically and I have not been able to find a pattern or reason for this issue.

2024 Hyundai Santa Fe · Power Train · filed with NHTSA Oct 31, 2025 · ODI 11696822

In depth: 2024 Hyundai Santa Fe transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

26 other manufacturer communications filed against these Hyundai models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
999AWarranty extensionAug 27, 2026Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a condition where a DTC triggered in the Hybrid Power Control Unit (HPCU) cannot…
26-AT-005HService bulletinJun 5, 2026This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed w…
26-AT-003HService bulletinMay 19, 2026Some Santa Fe (MX5A) and Santa Cruz (NXT) vehicles may exhibit a low idle or excessive vibration while in Drive or Reverse, or DTC P050600…
LA12Warranty extensionMar 16, 2026Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump…
26-AT-001HService bulletinMar 3, 2026Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission…
26-AT-002HService bulletinFeb 21, 2026Some Santa Fe (TMA) and Tucson (NX4A) vehicles equipped with a 2.5L GDI engine and 8 speed automatic transmission may have DTC U028700…
TEJService campaignOct 24, 2025Hyundai Motor America is currently investigating an ongoing concern with software GDS event #1306 for certain Hyundai Santa Fe (MX5A) vehicl…
TEJAService campaignOct 7, 2025Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai TEJ / TEJA a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TEJ / TEJA repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does TEJ / TEJA cover?

The manufacturer filed it against 3 model years: 2025 Hyundai Santa Cruz, 2025 Hyundai Santa Fe, 2024 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024-2025MY Santa Fe (MX5A): built 28 Dec 2023 – 7 Jul 2025; 2025MY Santa Cruz (NXT): built 22 Jul 2024 – 18 Jun 2025 — the build date is on the certification label in the driver’s door jamb.