Hyundai service campaign TDQ/TDQA
Hyundai filed this with NHTSA as a service campaign dated Sep 19, 2025, received Sep 9, 2025, about the electrical system — 2 documents under this number: TDQ/TDQA WebDCS 2, TDQ/TDQA WebDCS. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHyundai Motor America is currently investigating an ongoing auto mode update concern with software GDS event #1243. Some vehicles are not being able to complete the update after multiple attempts. Technicians may experience consistent cluster speedometer software upgrade failures when attempting to update to the latest version. A revised version of the software is currently in development to address the update failures and recover any failed modules. We will provide an update once the issue is resolved and the suspension is lifted.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TDQ/TDQA WebDCS 2 | Service campaign | Sep 19, 2025 | 11023286 | not yet checked |
| TDQ/TDQA WebDCS | Service campaign | Sep 4, 2025 | 11023041 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai TDQ/TDQA a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TDQ/TDQA repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does TDQ/TDQA cover?
The manufacturer filed it against 2 model years: 2025 Hyundai Sonata, 2024 Hyundai Sonata. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.