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Manufacturer communication · Service campaign

Hyundai service campaign TCRA

What it saysCertain 2024MY Santa Fe Hybrid (MX5A HEV) vehicles may experience multiple alerts for In-Cabin Camera (ICC) blockage due to driving with hand(s) at the 12 o’clock position. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service campaign dated Feb 25, 2025, received Mar 5, 2025, about the electrical system — 1 document under this number: 25-01-016H TSB. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 6 Mar 2024 – 9 Oct 2024 “Produced from 03/06/2024–10/09/2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain 2024MY Santa Fe Hybrid (MX5A HEV) vehicles may experience multiple alerts for In-Cabin Camera (ICC) blockage due to driving with hand(s) at the 12 o’clock position. Updating the ICC logic reduces the number of alerts.

Manufacturer campaign id TCRA Kind Service campaign Manufacturer date Feb 25, 2025 Received by NHTSA Mar 5, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-016H TSBService campaignFeb 25, 202511014923PDF, 448 KB

What the document itself lists

The manufacturer titles it “IN-CABIN CAMERA (ICC) LOGIC UPDATE”.

Part the bulletin names

Part numberDescriptionQty
96528-R6100——

Labour operation and the time the manufacturer allows

OperationDescriptionTime
40DA31R0In-Cabin Camera (ICC) Update0.3 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Hyundai files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 193 complaints with NHTSA since 2015. 43 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display.

2024 Hyundai Santa Fe · Electrical System · filed with NHTSA Aug 28, 2025 · ODI 11683707

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against the Hyundai Santa Fe under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
26-GI-003HService bulletinOct 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So…
Z09Warranty extensionSep 26, 2026Certain Santa Fe Hybrid (TM HEV) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have an inoperable horn that may be caused by foreign su…
26-BE-026HService bulletinAug 22, 2026Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Dig…
26-GI-002HService bulletinMay 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So…
Z01Warranty extensionMay 23, 2026Some vehicles listed below may exhibit an intermittent airbag warning light and DTC(s) B1763 (OCS ECU Defect), and/or B1764 (OCS Mat Defect)…
9C0Service campaignApr 8, 2026Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasiona…
LA6AService campaignMar 7, 2026Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a discharged battery condition due to the Fingerprint Module (FPM) not entering '…
LA6Service campaignMar 7, 2026Certain Santa Fe (MX5A) vehicles may experience a discharged battery condition due to the Fingerprint Module (FPM) not entering 'SLEEP' mode…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai TCRA a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TCRA repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does TCRA cover?

The manufacturer filed it against 1 model year: 2024 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 6 Mar 2024 – 9 Oct 2024 — the build date is on the certification label in the driver’s door jamb.