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Hyundai service campaign SERVICE CAMPAIGN 966

Hyundai filed this with NHTSA as a service campaign dated Aug 19, 2024, received Sep 3, 2024, about the engine — 1 document under this number: 24-01-068H. It names 17 model years (2016–2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.

Manufacturer campaign id SERVICE CAMPAIGN 966 Kind Service campaign Manufacturer date Aug 19, 2024 Received by NHTSA Sep 3, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-068HService campaignAug 19, 202411006829not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai SERVICE CAMPAIGN 966 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SERVICE CAMPAIGN 966 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SERVICE CAMPAIGN 966 cover?

The manufacturer filed it against 17 model years: 2020 Hyundai Elantra, 2019 Hyundai Elantra, 2018 Hyundai Elantra, 2017 Hyundai Elantra, 2016 Hyundai Elantra, 2019 Hyundai Sonata and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.