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Manufacturer communication · Service campaign

Hyundai service campaign 968

What it saysCertain 2017-2019MY Elantra (AD, ADA) vehicles equipped with 2.0L ATK engines may be unable to complete diagnosis of the OBD-II Fuel System Readiness Monitor. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service campaign dated Aug 15, 2025, received Aug 19, 2025, about the electrical system — 2 documents under this number: 25-01-054H DN, 25-01-054H. It names 3 model years (2017–2019). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Engine 2.0L “Certain 2017-2019MY Elantra (AD, ADA) vehicles equipped with 2.0L ATK engines may be unable to complete diagnosis of the OBD-II Fuel System Readiness Monitor.”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

Certain 2017-2019MY Elantra (AD, ADA) vehicles equipped with 2.0L ATK engines may be unable to complete diagnosis of the OBD-II Fuel System Readiness Monitor. This bulletin provides instructions to perform a software update for the Engine Control Module (ECM) to revise control logic.

Manufacturer campaign id 968 Kind Service campaign Manufacturer date Aug 15, 2025 Received by NHTSA Aug 19, 2025 Components Electrical System Supersedes 21-01-064H (no filing at NHTSA under that number)

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-054H DNService campaignAug 15, 202511021979PDF, 443 KB
25-01-054HService campaignAug 15, 202511021978PDF, 456 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 1,397 complaints with NHTSA since 2015. 195 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Hyundai Elantra, the 36 owners who gave an odometer reading for Electrical System reported it at a median of 42,378 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2018 Hyundai Elantra Gt. The contact stated while attempting to shut-off vehicle, the infotainment system remained activated which resulted in a check battery light illuminated on the instrument panel. The vehicle was not repaired. The manufacturer was informed of failure but provided no assistance.

2018 Hyundai Elantra · Electrical System · filed with NHTSA Feb 17, 2021 · ODI 11396644

The contact owns a 2019 Hyundai Elantra. The contact stated that the vehicle was taken to len stoler Hyundai (11275 reisterstown rd, owings mills, md 21117) for an oil change and she was informed that an unknown software update was performed on the vehicle.

2019 Hyundai Elantra · Electrical System · filed with NHTSA May 14, 2021 · ODI 11416543

In depth: 2017 Hyundai Elantra electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

23 other manufacturer communications filed against the Hyundai Elantra under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
26-GI-003HService bulletinOct 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So…
26-GI-002HService bulletinMay 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So…
P33OtherDec 19, 2025In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of…
25-01-089HOtherDec 15, 2025In addition to the Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1), a zinc reinforced ignition cylinder protector…
25-BE-020HService bulletinSep 30, 2025This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may var…
9B4Service campaignAug 21, 2025Certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles may exhibit a warning light due to DTC Code…
TBWService campaignJul 9, 2025A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.
25-BE-002HService bulletinMay 16, 2025This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may var…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 968 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 968 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 968 cover?

The manufacturer filed it against 3 model years: 2019 Hyundai Elantra, 2018 Hyundai Elantra, 2017 Hyundai Elantra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.