Hyundai bulletin 24-BE-007H-1
What it saysCertain Santa Cruz (NXT), Santa Fe (MX5A), Santa Fe Hybrid (MX5A HEV), and Tucson (NX4A) vehicles may exhibit a display screen flickering or intermittently going blank. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Nov 16, 2024, received Dec 3, 2024, about the electrical system. It names 6 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain Santa Cruz (NXT), Santa Fe (MX5A), Santa Fe Hybrid (MX5A HEV), and Tucson (NX4A) vehicles may exhibit a display screen flickering or intermittently going blank. This may be due to the shield width of the coaxial cable being too wide, causing a loose connection. Follow the procedures in this bulletin to adjust the width of the shield using a supplied shield adjustment jig.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-BE-007H-1 | Service bulletin | Nov 16, 2024 | 11010978 | PDF, 919 KB |
What the document itself lists
The manufacturer titles it “COAXIAL CABLE SHIELD ADJUSTMENT FOR”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 40DA07R0 | Coaxial Cable Shield Adjustment | 0.5 hrs |
Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,103 complaints with NHTSA since 2015. 265 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2025 Hyundai Tucson, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, while attempting to enter the vehicle, the key fob failed to function as intended. The contact was unable to unlock the doors to the vehicle. The contact noticed that the battery was completely drained.
2024 Hyundai Tucson · Electrical System · filed with NHTSA Sep 10, 2025 · ODI 11686438
The contact owns a 2025 Hyundai Santa FE. The contact stated that while parked and seated in the vehicle, the instrument panel was blinking on and off several times before going dark. The contact stated that the infotainment system also displayed a blank screen. A dealer was contacted.
2025 Hyundai Santa Fe · Electrical System · filed with NHTSA Nov 6, 2025 · ODI 11697930
I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display.
2024 Hyundai Santa Fe · Electrical System · filed with NHTSA Aug 28, 2025 · ODI 11683707
In depth: 2025 Hyundai Santa Fe electrical problems → · 2025 Hyundai Tucson electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group63 other manufacturer communications filed against these Hyundai models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| P38 | Service bulletin | Oct 29, 2026 | Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of t… |
| 26-GI-003H | Service bulletin | Oct 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| Z09 | Warranty extension | Sep 26, 2026 | Certain Santa Fe Hybrid (TM HEV) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have an inoperable horn that may be caused by foreign su… |
| 26-EM-014H | Service bulletin | Sep 16, 2026 | Some Tucson (TL) vehicles equipped with a 2.0L engine may exhibit a continued DTC P132600 after an ECM logic update has been performed per T… |
| 26-BE-026H | Service bulletin | Aug 22, 2026 | Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Dig… |
| 26-BE-025H | Service bulletin | Aug 21, 2026 | Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain du… |
| 26-EE-007H | Service bulletin | Jun 17, 2026 | Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cool… |
| 26-GI-002H | Service bulletin | May 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 24-BE-007H-1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-BE-007H-1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-BE-007H-1 cover?
The manufacturer filed it against 6 model years: 2025 Hyundai Santa Cruz, 2024 Hyundai Santa Cruz, 2025 Hyundai Santa Fe, 2024 Hyundai Santa Fe, 2025 Hyundai Tucson, 2024 Hyundai Tucson. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 18 May 2023 – 5 Sep 2024; built 28 Dec 2023 – 11 Sep 2024; built 6 Mar 2024 – 13 Sep 2024 — the build date is on the certification label in the driver’s door jamb.