Hyundai bulletin 24-BE-001H-2
What it saysSome Veloster N (JS N) vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead… NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Nov 15, 2024, received Dec 3, 2024, about the electrical system. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Hyundai Veloster bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome Veloster N (JS N) vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-BE-001H-2 | Service bulletin | Nov 15, 2024 | 11010977 | PDF, 1,121 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Hyundai bulletins for the Veloster
A weekly email, sent only in a week when Hyundai files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 66 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The power steering motor fails at random and without warning, creating an imminent wreck hazard. At any time, the wheel will lose all power steering and simultaneously illuminate a red steering wheel warning on your dashboard. It takes significant force to turn the wheel once this happens.
2021 Hyundai Veloster · Electrical System · filed with NHTSA Sep 4, 2026 · ODI 11762261
This problem has happened sporadically since the first instance described below. I was driving in the left lane at 65mph on the highway during a bend in the road. The steering when extremely stiff, which is extremely alarming on the highway.
2022 Hyundai Veloster · Electrical System · filed with NHTSA Sep 22, 2025 · ODI 11688858
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group17 other manufacturer communications filed against the Hyundai Veloster under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-GI-003H | Service bulletin | Oct 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| Z01 | Warranty extension | May 23, 2026 | Some vehicles listed below may exhibit an intermittent airbag warning light and DTC(s) B1763 (OCS ECU Defect), and/or B1764 (OCS Mat Defect)… |
| P33 | Other | Dec 19, 2025 | In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of… |
| 25-01-089H | Other | Dec 15, 2025 | In addition to the Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1), a zinc reinforced ignition cylinder protector… |
| 25-BE-020H | Service bulletin | Sep 30, 2025 | This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may var… |
| TBW | Service campaign | Jul 9, 2025 | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 25-BE-002H | Service bulletin | May 16, 2025 | This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may var… |
| 9C1 | Service campaign | May 8, 2025 | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 24-BE-001H-2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-BE-001H-2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-BE-001H-2 cover?
The manufacturer filed it against 2 model years: 2022 Hyundai Veloster, 2021 Hyundai Veloster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.