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Manufacturer communication · Service bulletin

Hyundai bulletin 23-AT-005H

What it saysThis bulletin provides the procedure to update the TCU to revise the logic for P0741 (Torque converter clutch circuit). NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated May 18, 2023, received Jun 3, 2023, about the power train. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides the procedure to update the TCU to revise the logic for P0741 (Torque converter clutch circuit).

Kind Service bulletin Manufacturer date May 18, 2023 Received by NHTSA Jun 3, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-AT-005HService bulletinMay 18, 202310237190PDF, 375 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Hyundai files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 447 complaints with NHTSA since 2015. 63 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

There are three issues: 1.) in sport mode, the transmission will sometimes get stuck/hung in gear (maybe gear 3 or gear4) and will not shift into the next gear, even when increasing speed.

2020 Hyundai Santa Fe · Power Train · filed with NHTSA Mar 19, 2021 · ODI 11403919

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

23 other manufacturer communications filed against the Hyundai Santa Fe under the same component group (power train), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
999AWarranty extensionAug 27, 2026Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a condition where a DTC triggered in the Hybrid Power Control Unit (HPCU) cannot…
26-AT-005HService bulletinJun 5, 2026This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed w…
26-AT-003HService bulletinMay 19, 2026Some Santa Fe (MX5A) and Santa Cruz (NXT) vehicles may exhibit a low idle or excessive vibration while in Drive or Reverse, or DTC P050600…
26-AT-001HService bulletinMar 3, 2026Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission…
26-AT-002HService bulletinFeb 21, 2026Some Santa Fe (TMA) and Tucson (NX4A) vehicles equipped with a 2.5L GDI engine and 8 speed automatic transmission may have DTC U028700…
TEJService campaignOct 24, 2025Hyundai Motor America is currently investigating an ongoing concern with software GDS event #1306 for certain Hyundai Santa Fe (MX5A) vehicl…
TEJ / TEJAService campaignOct 8, 2025Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressur…
25-AT-001HService bulletinMay 30, 2025Certain Santa Fe (TMA) and Sonata (DN8/DN8A) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may exhibit one of the DTCs lis…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 23-AT-005H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-AT-005H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 23-AT-005H cover?

The manufacturer filed it against 2 model years: 2020 Hyundai Santa Fe, 2019 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.