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Manufacturer communication · Service bulletin

Hyundai bulletin 23-01-084H

What it saysCertain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Nov 2, 2023, received Nov 7, 2023, about the engine. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 20 May 2023 – 23 May 2023 “Produced from 05/20/2023 - 05/23/2023”
Built 18 May 2023 – 23 May 2023 “Produced from 05/18/2023 - 05/23/2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB to replace the oil level sensor and gasket to complete the service campaign.

Kind Service bulletin Manufacturer date Nov 2, 2023 Received by NHTSA Nov 7, 2023 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-01-084HService bulletinNov 2, 202310245001PDF, 276 KB

What the document itself lists

The manufacturer titles it “OIL LEVEL SENSOR REPLACEMENT”.

Parts the bulletin names

Part numberDescriptionQtyFind it
21590-2S000SENSOR-OIL LEVEL1eBay Motors →
21591-2F600GASKET1

Labour operation and the time the manufacturer allows

OperationDescriptionTime
30DA11R1Replace Oil Level Sensor0.6 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 366 complaints with NHTSA since 2015. 83 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My issue was that I would press the gas pedal, but once I got to 20 mph the engine would stop giving power and I couldn’t get up to speed. My top speed was 30 mph, even though I would give it gas to speed up. This was the worst after I would come to a stop at a traffic light.

2023 Hyundai Santa Cruz · Engine · filed with NHTSA Jun 26, 2023

While on the highway my car lost power, gradually slowing down to a stall. I was able to safely park on the side of the road. I got the car to a nearby dealership that kept it for 10 days.

2023 Hyundai Santa Fe · Engine · filed with NHTSA Feb 18, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

16 other manufacturer communications filed against these Hyundai models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
9C2Service campaignMay 21, 2026Certain 2019 – 2020 model year Santa Fe, 2017 – 2018 model year Santa Fe Sport, 2015 – 2019 model year Sonata, and 2018 – 2021 model year Tu…
TXX8Warranty extensionFeb 11, 2026Certain 2013 – 2019 model year Santa Fe/Santa Fe XL vehicles equipped with 3.3L Lambda II GDI engines may experience abnormal engine noise o…
26-EM-005HService bulletinFeb 5, 2026Some Santa Fe (TMA) vehicles may have DTCs P218100, P2181F0, and/or P2181F1 (Cooling System Performance) set in the Electronic Control Unit…
9C3Service campaignOct 30, 2025Certain 2025MY Santa Cruz (NXT) and Santa Fe (MX5A) vehicles equipped with the 2.5T-GDI Theta III engine may exhibit coolant residue on the…
T9LService campaignSep 23, 2025Certain Santa Fe Hybrid (TM HEV) and Tucson Hybrid (NX4 HEV) vehicles may exhibit a restricted coolant flow condition, which may be accompan…
T9FService campaignSep 23, 2025Certain Santa Fe Plug-in Hybrid (TM PHEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a restricted coolant flow condition, whi…
HSE25-12-P270Warranty extensionAug 15, 2025The warranty coverage of certain engines for repairs and replacement has been extended to 15 years or 150,000 miles (15years or 240,000km) f…
25-EM-002HService bulletinJun 19, 2025Certain 2020-2022MY Tucson Hybrid and Santa Fe Hybrid vehicles equipped with the 1.6T-GDI Gamma II HEV engine may experience an engine oil l…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 23-01-084H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-01-084H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23-01-084H cover?

The manufacturer filed it against 2 model years: 2023 Hyundai Santa Cruz, 2023 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 20 May 2023 – 23 May 2023; built 18 May 2023 – 23 May 2023 — the build date is on the certification label in the driver’s door jamb.